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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Winter Haven, FL

4.3
208 Reviews
Call Service Center (863) 251-5517

208 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

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August 01, 2023

I was called One price but when I arrived the price was different about $70 different More

by SOLOMOND238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny Lema
Report | Print
July 30, 2023

When can you Sale me a New Long Horn 1500 pick up ? Ram Truck please More

by WSNYDER513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Reider
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July 29, 2023

This service department has improved since 2021. Better Communication and customer service is much improved. More

by JAXRUS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Lema
Report | Print
July 26, 2023

Had the oil changed in my truck. Service Advisor mentioned Dodge credit card. Applied and received it. Used it toward my oil change. More

by craigweis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2023

Worst customer service over I will never return. Overcharged me about $500. It was completely rude the whole time. More

by destinyyy.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Moss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manroel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are so sorry you did not have a great experience with us. We would like to hear more so we can correct the issue. Please give us a call and ask for our general manager, Clint.

July 23, 2023

Amber was very informative and helpful when it came to having my oil changed and my tires rotated More

by JNRWOLF321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 23, 2023

The staff are always courteous and professional. They have consistently performed excellent service on both of my vehicles. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lema
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July 22, 2023

Had a 9:30 appointment and was out by 12. Everything I needed done was done. Very pleased! More

by DMEDLAND424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 21, 2023

Service is great employees are very professional. I truly appreciate the great customer service I received from my service advisor Amber More

by JUSENATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 20, 2023

Slow, expensive, poor communication you should not have to call yourself to check on the car after it’s been 5 hours since the appointment time. More

by PIPKIN1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Harrison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lema
Report | Print
Jul 20, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are sorry you did not have a great experience with us. We would like to understand more and make sure we correct the issue. If you haven't already, please contact the service manager, Shay, so we can figure out what went wrong and make sure it doesn't happen again.

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