Back

Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Winter Haven, FL

4.3
203 Reviews

203 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Sort by
August 08, 2023

Outstanding Service Department / Parts / Sales & Finance !--I had my 1st service on my new RAM 1500 Big Horn and Chris & Mike were EXTREMELY helpful in resolving a warranty issue . The level of courtesy an More

by Dave P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Great customer service Destiny is a true Professional i believe she wants you to leave happy More

by pctreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny (service department )
August 04, 2023

Trying to get the Service department on the phone is nearly impossible; I got “disconnected “ more times than I could count. Even when I was there in person with three of them standing in front of me…. More

by blwskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Service center is great! ! No problem with the service center!! They were great!! Get there early in the morning, they take care of you very soon!! More

by JANETMILLER191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

I am always very happy with the service I am given there. My car is always in great shape when I leave and I feel very safe driving it. I will continue to service my car with you. Thank you very much.😊 More

by Petmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I was called One price but when I arrived the price was different about $70 different More

by SOLOMOND238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Destiny Lema
July 30, 2023

When can you Sale me a New Long Horn 1500 pick up ? Ram Truck please More

by WSNYDER513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Reider
July 29, 2023

This service department has improved since 2021. Better Communication and customer service is much improved. More

by JAXRUS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Lema
July 26, 2023

Had the oil changed in my truck. Service Advisor mentioned Dodge credit card. Applied and received it. Used it toward my oil change. More

by craigweis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Worst customer service over I will never return. Overcharged me about $500. It was completely rude the whole time. More

by destinyyy.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Moss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manroel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are so sorry you did not have a great experience with us. We would like to hear more so we can correct the issue. Please give us a call and ask for our general manager, Clint.

...
7
...