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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
Winter Haven, FL
208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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208 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
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August 31, 2023
Staff very courteous and prompt in taking care of customers. Explained precisely what had been done and why. Work completed when expected. customers. Explained precisely what had been done and why. Work completed when expected. More
by REMKEES3
Verified Customer
August 31, 2023
Horrible experience. Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the exact same thing that it was doing when I dropped it off. They only put a recall sensor in it and gave it right back to me. Took it right back to them on Friday. And it just sat there. Advisors never called me back everytime I called they had no info on my vehicle. My vehicle was just sitting there.Contacted the GM twice still no help. Ended up having to contact ram care. Dealer told me that it would take 3 weeks for the parts to come in and then about a week to do the repairs. Not to mention it was back in the shop for the same thing that they previously supposed to have repaired. (Def system which is a whole other conversation about the 2022 3500 ram def system)After contacting ram care they got my truck ready in THREE DAYS. I don’t know how they did that but thanks to Ram Care they got it done. Will never ever revisit this dealership.Ever. More
by kmgenterprises21
Employees Worked With
Other Employees :
Who ever is the GM at this location don’t remember his name.
August 23, 2023
Amber is always awesome and super helpful. She takes her time in helping and explaining. Even when things are problematic she handles them well She takes her time in helping and explaining. Even when things are problematic she handles them well More
by amyradivoy
Employees Worked With
August 22, 2023
It was great! ! However the follow calls to complete the survey were a little excessive!!! ! However the follow calls to complete the survey were a little excessive!!! More
by Pstroud82
Employees Worked With
August 20, 2023
Pleasant prompt help. Work was done in a professional way. Was told how long it would take for the service up front Work was done in a professional way. Was told how long it would take for the service up front More
by sherry.hubbard1
Employees Worked With
August 19, 2023
Service appt was right on time and finished within the hour. Very pleasant young lady at the service desk. hour. Very pleasant young lady at the service desk. More
by Sjanescott
Employees Worked With
August 19, 2023
Amber was amazing at responding researching and resolving our issues .. she went above and beyond to make it right our issues .. she went above and beyond to make it right More
by Kgelinas
Employees Worked With
August 15, 2023
They did a great job, my first time at this place and I would go back would go back More
by christopher.nagel1989
Employees Worked With
August 14, 2023
Outstanding service department, they are always courteous and helpful. They always do a good job taking care of my vehicles. and helpful. They always do a good job taking care of my vehicles. More
by CDOLLAR23
Employees Worked With
