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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
Winter Haven, FL
203 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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203 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center
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September 10, 2023
Great customer service in dealership and maintenance department. The maintenance department keeps you well informed of the progress with your vehicle. department. The maintenance department keeps you well informed of the progress with your vehicle. More
by kayakid54
Verified CustomerEmployees Worked With
September 09, 2023
The staff was helpful and informative always great service, always professional, I’m always satisfied with everything. service, always professional, I’m always satisfied with everything. More
by TWIZZLE1979
Employees Worked With
September 03, 2023
Fast and thorough michael said he’d get me out sooner than anticipated thank you I was so tired I worked the graveyard shift the night before my service but had to get the recall done than anticipated thank you I was so tired I worked the graveyard shift the night before my service but had to get the recall done More
by GINASIERRA11
Employees Worked With
Michael W Bristow
September 02, 2023
My onlu complaint is your shop fees for work out of warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have warranty. I recently brought my jeep there for repairs. And i ended up getting the repairs done almost 1400.00 cheaper. There's no excuse to have that much of a price differnce in work. More
by SCORP1072
Employees Worked With
Other Employees :
Clifton Whitaker, Vicky Robertson
August 31, 2023
Staff very courteous and prompt in taking care of customers. Explained precisely what had been done and why. Work completed when expected. customers. Explained precisely what had been done and why. Work completed when expected. More
by REMKEES3
August 31, 2023
Horrible experience. Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the Had to take my truck back here again for def issues. Continuous regen. Took it in on tue got it back on thursday, picked it up and it was doing the exact same thing that it was doing when I dropped it off. They only put a recall sensor in it and gave it right back to me. Took it right back to them on Friday. And it just sat there. Advisors never called me back everytime I called they had no info on my vehicle. My vehicle was just sitting there.Contacted the GM twice still no help. Ended up having to contact ram care. Dealer told me that it would take 3 weeks for the parts to come in and then about a week to do the repairs. Not to mention it was back in the shop for the same thing that they previously supposed to have repaired. (Def system which is a whole other conversation about the 2022 3500 ram def system)After contacting ram care they got my truck ready in THREE DAYS. I don’t know how they did that but thanks to Ram Care they got it done. Will never ever revisit this dealership.Ever. More
by kmgenterprises21
Employees Worked With
Other Employees :
Who ever is the GM at this location don’t remember his name.
August 31, 2023
Thank you steve for helping me with my 2023 pro-master. it is doing the job it is doing the job More
by Jason
Employees Worked With
August 23, 2023
Amber is always awesome and super helpful. She takes her time in helping and explaining. Even when things are problematic she handles them well She takes her time in helping and explaining. Even when things are problematic she handles them well More
by amyradivoy
Employees Worked With
August 22, 2023
It was great! ! However the follow calls to complete the survey were a little excessive!!! ! However the follow calls to complete the survey were a little excessive!!! More
by Pstroud82
Employees Worked With
