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Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

Winter Haven, FL

4.3
207 Reviews

207 Reviews of Dodge Chrysler Jeep RAM Fiat of Winter Haven - Service Center

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September 23, 2023

As usual, they took us 3 trips and a week before they could even manage to change a light bulb and change the oil. This dealership has the absolute worst service department in the entire US. They sim More

by STEVEGREENUP2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candace Cullimore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Manroel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifton Whitaker, Vicky Robertson
September 23, 2023

We had a 7 am appt. .for an oil change. It took more than 2 hours More

by OMEGACOOLHEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Bristow
September 23, 2023

Very well organized Service Dept with great personality. One complaint , the Waiting Area Chairs we're something to be desired . Even though management is reupholstering the original chairs , could hav More

by RONHYDE38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Everything that I needed done was completed in a timely manner and done to my satisfaction. The service writer was courteous and helpful. More

by ILUMINATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

Everyone at the service desk is so helpful and communicative. Thank you especially to Amber! More

by Mariví
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

The customer service is excellent love y’allWould have it no other wayThank youKeep up the good work More

by rbowman3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifton Whitaker
September 22, 2023

The facility was nice. Mike was who helped me. He was nice, despite being very busy. More

by g.m.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Vicky Robertson
September 17, 2023

Very friendly service and good service with no issues whatsoever. I would recommend this place More

by eduardosanchez913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Professional, knowledgeable, & quick service from start to finish! Grateful for having this dealer locally to service my needs! More

by pinchlynch13
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

The service department changed my oil and rotated my tires in a timely manner. Everyone was friendly More

by KAREN.SHROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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