Dodge Chrysler Jeep RAM Fiat of Winter Haven

I went and purchased a used vehicle from Chrystler Dodge Jeep of Winter Haven about a week ago. The previous day I went to look at the vehicle and I was met out side by Redd, as another individual drove off Jeep of Winter Haven about a week ago. The previous day I went to look at the vehicle and I was met out side by Redd, as another individual drove off test driving in the car I was interestred in. I was kinda bummed but I spoke to Redd for a few moments, before I bolted. Lucky for me that sap didn't by the car so I came back the first thing in the morning and met Brian at the door before I could wipe the sweat off of my forehead. I knew what I was lookng for and he was not too overbearing like every other salesman that cought glance at my wallet. The customer service was great, fast and friendly(maybe a lil too friendly). The quality of work was pretty good, considering I had to return today and get a fog lamp replaced, it was speedy. I feel like I did pay a lil too much for the car. It had a broken scroll stick for Nav Unit and a dent in the hood. But I guess thats the deal with a used vehicle. I would recommend the dealer to a friend, prefered they test all the knobs and switches during the test drive. I went to Greenway Dodge in Orlando the day before for the same car, and was met with horrible service that refused to bargin and negotiate any kind of deal(no one pays sticker for a used car). All in all I was pretty happy with the friendly service I received at Winter Haven Dodge. If I had a lil more info about the vehicle online, it would have been nearly perfect. Thank you Redd and Brian. More

Wow! Fast, easy, and the best price I found anywhere in Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best price too. My experience with this purchase, before I got to DCJ of Winter Haven, ranged from high pressure closers to rookie salesmen that didn't even call me back. They were going to do things their way no matter how inconvenient or uncomfortable it was for me. Joe Gagnon was the opposite of those guys. He listened to my story, got all the info about the vehicle I wanted, located it, picked it up, and even arranged for me to ride to Winter Haven in my new Jeep because I live an hour away. Joe did all that based on several phone calls over two days once we agreed to a deal. He kept me informed about each step along the way and followed up on each promise while custom tailoring the process to me and my schedule. It couldn't have been any easier or more enjoyable. This is what buying a new car should be like. More

Fabian Arias has a tremendous personality and bent over backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that in backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that includes dealerships in Winter Haven, Florida, etc. More

I have a good expirience,on buying my first dealer car, The sales person Keith Miles,did a great job.He is very kind and profesional. After we close the deal,I went to the business finance manager Jeff,H The sales person Keith Miles,did a great job.He is very kind and profesional. After we close the deal,I went to the business finance manager Jeff,He offer me a extended service plan which I decline,he change his attitud and shows, that he was upset by my decision, that's not very profesional Jeff.... Overall nice expirience. thank you. More

Both very friendly and helpful. Joe Gagnon was very knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyon knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyone we spoke to at the dealership was very pleasant and friendly. We drove away in a brand new 2010 Chrysler Town and Country and are absolutely thrilled with it. Roy and Jean More

This was my first purchase of a vehicle from a dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worke dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worked out the financing, and even regularly checks up on me even years later! I know as soon as Im ready to get a new vehicle, Im gonna give Angela a call, and I know from experience Im going to get exactly what Im looking for! Thanks again, Angela! More

I went to looking for a good deal on a newer car for my family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place I do want to buy a car from. I have never been to a car dealer and got such great customer service. Joe was a big help and seems to be a great guy and seems to really enjoy his job. More

The minute we walked into the dealership we were greeted by Keith. He was very courteous and helped look at and find what we were looking for. He answered all our questions. He also walked us through all th by Keith. He was very courteous and helped look at and find what we were looking for. He answered all our questions. He also walked us through all the paperwork. Keith want above and beyond in telling us features of our vehicle and would recommend him to anyone. More

I gave them 5's all across the board because my entire experience was excellent!Fabian my sales representative still calls me just to say hi and check on my new Jeep. I was asking them to do something alm experience was excellent!Fabian my sales representative still calls me just to say hi and check on my new Jeep. I was asking them to do something almost impossible and they did it!!! They had to deliver my new Jeep from N.C. to Winter Haven, Fl because that's the one I wanted! No other dealership would have done that for me! I love my new Jeep, thank you to everyone at Dodge Chrysler Jeep of Winter Haven! More

When my husband, Wayne & I decided to trade in our 2003 When my husband, Wayne & I decided to trade in our 2003 Dodge Grand Caravan, we started our search at a Dodge dealership closer to our home. Th When my husband, Wayne & I decided to trade in our 2003 Dodge Grand Caravan, we started our search at a Dodge dealership closer to our home. The initial salesperson at Winter Haven Chrysler Dodge was having a difficult time finding us a deal on a new van, and brought in "Redd". Redd was very honest and after hearing exactly what we were looking for and the price range we HAD to stay within, worked hard to ensure we left the dealership with a new vehicle. The 2010 Town & Country he found for us was a little over our price range. Redd worked the numbers on a 2010 Dodge Caravan and gave us a call a day or two later & said it was ours if we still wanted it. We just needed to pick which color we wanted. Upon arriving at the dealership, Redd went around back to drive the two Caravans around, so we could choose which color we wanted. He instead pulled around the 2010 Chrysler Town & Country. He explained that the Sales Manager had worked the numbers on the Town & Country, and was going to stick with the deal. The dealership offered us an amazing trade-in allowance for our 2003 Caravan. It was a deal we could not walk away from. The finance department was very helpful as well. Overall, this was by far the best car buying experience we have ever had. As many people claim (as we had also), going car shopping is worse than getting your teeth pulled at the dentist. We no longer feel this way. We in fact have had several people comment on our new van & we are quick to point out the dealership & salesperson who assisted us. We hope that other people will be able to walk away feeling as satisfied from their next vehicle purchase. We will be visiting the service dept. for the first time this upcoming week. That is for our first oil change. Oh yeah, they gave us our first oil change as a gift. Chrysler added two more oil changes to that. Between Chrysler, Winter Haven Chrysler Jeep & Dodge, and Redd, we are extemely happy customers. We plan on visiting the dealership in the very near future to purchase a truck for my husband's business. We would not visit any other dealership for this purchase. We will ask for Redd & be able to walk in knowing that he will get us the best possible deal. In todays economic uncertainty it is that type of confidence that will begin to rebuild the economy. Making a purchase and having the confidence you are working with ethical and honest people. More