Dodge Chrysler Jeep RAM Fiat of Winter Haven

Both very friendly and helpful. Joe Gagnon was very knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyon knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyone we spoke to at the dealership was very pleasant and friendly. We drove away in a brand new 2010 Chrysler Town and Country and are absolutely thrilled with it. Roy and Jean More

I went to looking for a good deal on a newer car for my family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place family. I went not knowing if I was going to find one or not and I was helped by Joe Gagnon and he was great. He made me feel like this is the place I do want to buy a car from. I have never been to a car dealer and got such great customer service. Joe was a big help and seems to be a great guy and seems to really enjoy his job. More

This was my first purchase of a vehicle from a dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worke dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worked out the financing, and even regularly checks up on me even years later! I know as soon as Im ready to get a new vehicle, Im gonna give Angela a call, and I know from experience Im going to get exactly what Im looking for! Thanks again, Angela! More

The minute we walked into the dealership we were greeted by Keith. He was very courteous and helped look at and find what we were looking for. He answered all our questions. He also walked us through all th by Keith. He was very courteous and helped look at and find what we were looking for. He answered all our questions. He also walked us through all the paperwork. Keith want above and beyond in telling us features of our vehicle and would recommend him to anyone. More

I gave them 5's all across the board because my entire experience was excellent!Fabian my sales representative still calls me just to say hi and check on my new Jeep. I was asking them to do something alm experience was excellent!Fabian my sales representative still calls me just to say hi and check on my new Jeep. I was asking them to do something almost impossible and they did it!!! They had to deliver my new Jeep from N.C. to Winter Haven, Fl because that's the one I wanted! No other dealership would have done that for me! I love my new Jeep, thank you to everyone at Dodge Chrysler Jeep of Winter Haven! More

When my husband, Wayne & I decided to trade in our 2003 When my husband, Wayne & I decided to trade in our 2003 Dodge Grand Caravan, we started our search at a Dodge dealership closer to our home. Th When my husband, Wayne & I decided to trade in our 2003 Dodge Grand Caravan, we started our search at a Dodge dealership closer to our home. The initial salesperson at Winter Haven Chrysler Dodge was having a difficult time finding us a deal on a new van, and brought in "Redd". Redd was very honest and after hearing exactly what we were looking for and the price range we HAD to stay within, worked hard to ensure we left the dealership with a new vehicle. The 2010 Town & Country he found for us was a little over our price range. Redd worked the numbers on a 2010 Dodge Caravan and gave us a call a day or two later & said it was ours if we still wanted it. We just needed to pick which color we wanted. Upon arriving at the dealership, Redd went around back to drive the two Caravans around, so we could choose which color we wanted. He instead pulled around the 2010 Chrysler Town & Country. He explained that the Sales Manager had worked the numbers on the Town & Country, and was going to stick with the deal. The dealership offered us an amazing trade-in allowance for our 2003 Caravan. It was a deal we could not walk away from. The finance department was very helpful as well. Overall, this was by far the best car buying experience we have ever had. As many people claim (as we had also), going car shopping is worse than getting your teeth pulled at the dentist. We no longer feel this way. We in fact have had several people comment on our new van & we are quick to point out the dealership & salesperson who assisted us. We hope that other people will be able to walk away feeling as satisfied from their next vehicle purchase. We will be visiting the service dept. for the first time this upcoming week. That is for our first oil change. Oh yeah, they gave us our first oil change as a gift. Chrysler added two more oil changes to that. Between Chrysler, Winter Haven Chrysler Jeep & Dodge, and Redd, we are extemely happy customers. We plan on visiting the dealership in the very near future to purchase a truck for my husband's business. We would not visit any other dealership for this purchase. We will ask for Redd & be able to walk in knowing that he will get us the best possible deal. In todays economic uncertainty it is that type of confidence that will begin to rebuild the economy. Making a purchase and having the confidence you are working with ethical and honest people. More

I am glad for this opportunity to express my feelings. Joe Gagnon was the salesman that greeted me as I walked through the doors. My Husband had recently passed away, and I needed a car, and was so afraid Joe Gagnon was the salesman that greeted me as I walked through the doors. My Husband had recently passed away, and I needed a car, and was so afraid of being "Taken"..How silly I was... Joe showed extreme kindness and helped me step by step, in an orderly fashion to help me select what I wanted, and what was best suited for my needs.. I hope he is able to view this . Perhaps I should have sent a sincere "Thankyou note" to him before this..Thankyou, Joe for helping me when times were tough ..Lee More

My salesperson, Allen Peacock, was very helpful and extremely knowledgeable. He answered all my questions and described in detail all of the options available on each car I test drove. He took the tim extremely knowledgeable. He answered all my questions and described in detail all of the options available on each car I test drove. He took the time to make sure I was happy with the car I chose. I decided on an Avenger and was very pleased with my decision. The financial people also made me feel very at ease and made the transaction very easy. I would most definitely recommend Winter Haven Dodge to friends and family. More

Brian Osborne, his manager and the finance manager were very helpful thoughout the process. They had the car I wanted at the right price and were accommodating with minor changes. The whole purchase proces very helpful thoughout the process. They had the car I wanted at the right price and were accommodating with minor changes. The whole purchase process took less that 3 hours and I am very satisfied with the car and my experience with this dealership. More

Fabian was and absolute joy to work with. He was friendly, easy going and accommodating. He was very knowledgeable and answered all my questions honestly. He took me on a few test drives and was ve friendly, easy going and accommodating. He was very knowledgeable and answered all my questions honestly. He took me on a few test drives and was very helpful without being aggressive. He let me go home and think about it. I had been looking to purchase a car for a while but I was always turned away at other dealers by pushy salesmen. There were no surprises. I got a great price and a fair amount for my trade in. Fabian even set up my blue tooth for my new Jeep. I came in for an oil change a couple days ago and my son accidentally spilled some juice all over my back seat. I was attempting to clean it up myself when Fabian was kind enough to detail my truck himself. It took him a while but he got the stain out and even though it may seems like a small thing it meant a lot. Just knowing he would take the time out of his busy day to help me was awesome and he has won a customer for life. That is what is different about Dodge Chrysler Jeep of Winter Haven . You come in and feel welcome and the customer service is great before, during and after the purchase. I will make sure to return to for my next purchase and recommend it to my friends and family. Thanks so much! More