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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
385 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 385 reviews
September 26, 2010
EVERYONE WAS VERY HELPFUL AND WHEN I HAD TO RETURN HOME TO BRING MY HUSBAND TO SIGN SOME PAPERWORK, THEY EVEN CAME TO THE CAR SO HE DID NOT HAVE TO GO IN AS HE IS DISABLED AND IT IS HARD FOR HIM TO GET ARO TO BRING MY HUSBAND TO SIGN SOME PAPERWORK, THEY EVEN CAME TO THE CAR SO HE DID NOT HAVE TO GO IN AS HE IS DISABLED AND IT IS HARD FOR HIM TO GET AROUND. There is a little noise in the air conditionener and thay are to fix this problem on tuesday and if need be i will be given a car to drive. More
by w3hux
Employees Worked With
FABIAN ARIAS
September 25, 2010
Fabian and Bruce were both excellent to work with. They made our visit and business there simple and pain free! :) I would highly recommend this dealership to anyone. I would also like to mention their s made our visit and business there simple and pain free! :) I would highly recommend this dealership to anyone. I would also like to mention their service department is second-to-none, Richard does an outstanding job! More
by edan87
Employees Worked With
Fabian Arias, Bruce Douglas Sr
September 23, 2010
I have purchased 9 Dodges in the last 8 years from 4 different dealerships and I have to say that Doge Chrysler Jeep of Winter Haven is the best. Usually when you walk onto a dealership lot you are bomb different dealerships and I have to say that Doge Chrysler Jeep of Winter Haven is the best. Usually when you walk onto a dealership lot you are bombarded with a sales person trying to talk you into buying any vehicle on the lot. I felt no pressure from this dealership. When I told my sales person I would like to talk it over with my wife for a couple of days, he gave me his card, took down my number and let me leave the lot without a hassle. Most other dealerships first, would not let you leave without giving them your first born and secondly, would call you like a collection agancy wanting an answer. But my sales person Steve, gave me a chance to actually think about it for a couple days. I made the 55 mile drive back to this dealership because of the great shopping experience and purchased my vehicle. It was also nice to see workers helping other worker while I was filling out the paperwork. I was very impressed that a few days after my purchase, I received calls from both the General Manager and the Service Manager asking how my vehicle was doing and if there was anything that they could do to let them know. I thought how nice that was that people that high up at the dealership would take the time to call me.I will definitly purchase from them in the future. More
by Frogman22
Employees Worked With
Steve McCullum
September 20, 2010
Steve was a great sales guy. This was the very first brand new car that we ever purchased and we are deffinately going to go back to Winter Haven Dodge. The service and consideration we recieved was far brand new car that we ever purchased and we are deffinately going to go back to Winter Haven Dodge. The service and consideration we recieved was far better than the other dealerships we have visited in our quest for a new car. Our sales guy Steve Knope is an excellent guy to work with. We never had any high pressure sales tactics like you get at many dealerships. He was curtious and would reccomend him to anyone looking to buy a new car or even a used one. Steve has been there with us throughout the whole buying of the new car and has followed up with us since our purchase. Thank you to everyone at Winter Haven Dodge we will be back for our next new car. More
by cleckliter
September 14, 2010
I went and purchased a used vehicle from Chrystler Dodge Jeep of Winter Haven about a week ago. The previous day I went to look at the vehicle and I was met out side by Redd, as another individual drove off Jeep of Winter Haven about a week ago. The previous day I went to look at the vehicle and I was met out side by Redd, as another individual drove off test driving in the car I was interestred in. I was kinda bummed but I spoke to Redd for a few moments, before I bolted. Lucky for me that sap didn't by the car so I came back the first thing in the morning and met Brian at the door before I could wipe the sweat off of my forehead. I knew what I was lookng for and he was not too overbearing like every other salesman that cought glance at my wallet. The customer service was great, fast and friendly(maybe a lil too friendly). The quality of work was pretty good, considering I had to return today and get a fog lamp replaced, it was speedy. I feel like I did pay a lil too much for the car. It had a broken scroll stick for Nav Unit and a dent in the hood. But I guess thats the deal with a used vehicle. I would recommend the dealer to a friend, prefered they test all the knobs and switches during the test drive. I went to Greenway Dodge in Orlando the day before for the same car, and was met with horrible service that refused to bargin and negotiate any kind of deal(no one pays sticker for a used car). All in all I was pretty happy with the friendly service I received at Winter Haven Dodge. If I had a lil more info about the vehicle online, it would have been nearly perfect. Thank you Redd and Brian. More
by Ecks0704
Employees Worked With
Brian and Redd, Redd Harrell
September 13, 2010
Wow! Fast, easy, and the best price I found anywhere in Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best Florida. I'm one of those car buyers that loves to shop online and visit all the local dealers to find exactly what I want and get the absolute best price too. My experience with this purchase, before I got to DCJ of Winter Haven, ranged from high pressure closers to rookie salesmen that didn't even call me back. They were going to do things their way no matter how inconvenient or uncomfortable it was for me. Joe Gagnon was the opposite of those guys. He listened to my story, got all the info about the vehicle I wanted, located it, picked it up, and even arranged for me to ride to Winter Haven in my new Jeep because I live an hour away. Joe did all that based on several phone calls over two days once we agreed to a deal. He kept me informed about each step along the way and followed up on each promise while custom tailoring the process to me and my schedule. It couldn't have been any easier or more enjoyable. This is what buying a new car should be like. More
by Jeep1930
Employees Worked With
Joe Gagnon, Jeffrey Rogers
September 10, 2010
Fabian Arias has a tremendous personality and bent over backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that in backwards to meet our every need and answer all our questions. He is the most personal salesperson in this industry that I have ever had and that includes dealerships in Winter Haven, Florida, etc. More
by Carroll Phillips
Employees Worked With
Fabian Arias
September 09, 2010
I have a good expirience,on buying my first dealer car, The sales person Keith Miles,did a great job.He is very kind and profesional. After we close the deal,I went to the business finance manager Jeff,H The sales person Keith Miles,did a great job.He is very kind and profesional. After we close the deal,I went to the business finance manager Jeff,He offer me a extended service plan which I decline,he change his attitud and shows, that he was upset by my decision, that's not very profesional Jeff.... Overall nice expirience. thank you. More
by fabulosso
September 08, 2010
Both very friendly and helpful. Joe Gagnon was very knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyon knowledgable and will be an excellent mentor for Joe ? the trainee. Joe worked hard to make a deal for us with a payment that was acceptable. Everyone we spoke to at the dealership was very pleasant and friendly. We drove away in a brand new 2010 Chrysler Town and Country and are absolutely thrilled with it. Roy and Jean More
by Roy Steadman
Employees Worked With
Joe Gagnon & trainee also Joe
September 07, 2010
This was my first purchase of a vehicle from a dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worke dealership, it was so simple and so easy, no pressure whatsoever, I felt like Angela really wanted to make me happy, we picked out the car, she worked out the financing, and even regularly checks up on me even years later! I know as soon as Im ready to get a new vehicle, Im gonna give Angela a call, and I know from experience Im going to get exactly what Im looking for! Thanks again, Angela! More
by MsKacieTaylor
Employees Worked With
Angela Dyal
