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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
March 18, 2012
From the time I purchased to the latest servicing I have always be with respect. I have found that the employees are honest and upfront with all the details. If a suggestion is made for servicing, you are always be with respect. I have found that the employees are honest and upfront with all the details. If a suggestion is made for servicing, you are not pressured into accepting the suggestion. More
by dwill06969
December 14, 2011
Experience with Angie was excellent. Quick response to our web site inquiry. She made great folow up and furnished vehicles in inventory and scheduled for delivery to dealership. Very courteous adn help our web site inquiry. She made great folow up and furnished vehicles in inventory and scheduled for delivery to dealership. Very courteous adn helpful. Salesman Redd was friendly at first but questionable as we negiotiated for our purchase. He was working another customer at the same time as our inquiry/purchase. Resulting in our losing first choice of car (2011 model) at 0% interest. Offered a 2012 vehicle with a finance charge which resulteed in our having to now pay extra for teh vehicle. Had Redd not left us to take care of teh other customer we might have acquired the vehicle we were negotiating for origionally. I am beginnig to think that this was perhaps a ploy on Redd's and managements part to increase the sale of teh automobile. We had previous dealings with Winter Haven Dodge with a friend of oour who purchased a vehicle some time back. This is one reason I did not hesitate to visit the dealership this time. After what happened I will certainly check other dealerships when I next decide to purchase a vehicle. More
by jmreever
Employees Worked With
Angie and Redd
August 15, 2011
I first contacted the dealership over a week ago about purchasing a new jeep. I talked with Phil and told him what I had seen on the internet and what I was interested in possibly purchasing. He was very purchasing a new jeep. I talked with Phil and told him what I had seen on the internet and what I was interested in possibly purchasing. He was very knowledgeable about what I was looking for. He also told me all the specifics of the new jeep over the phone. I was very impressed with his friendliness, honestly, and going above and beyond what I have ever seen a car dealer to do. I made an appointment to look at the automobible I was interested in and when I arrived he already had the vehicle up front and ready for me to check it out. It was super. He was willing to work with the dealership to get me the price I wanted to pay. Everything went smoothly and I left that same day with my new jeep. I would recommend everyone to go see Phil. If anyone can get the deal done he is the one. A top notch saleman and just an all around wonderful person. I had dreaded going to look for a new vehicle but Phil made the entire process easy and not stressful at all. Again, if you are interested in any of their vehicles please be sure to see Phil. He will help you all he can. Bob More
by gary1bob
Employees Worked With
Phil Siefke
July 31, 2011
I have been going to this dealership for several years for service on my 2008 grand caravan and have always had a good experience with the service department. So, when the manager sent me two letters abo for service on my 2008 grand caravan and have always had a good experience with the service department. So, when the manager sent me two letters about trading it in we went there and spoke with Phil. He found us a van, in the price range we were looking for, went out of his way to procure it for us. He is a great salesman and I would highly recommend him to anyone looking for a new Dodge/Chrysler/Jeep in the Winter Haven area. More
by Nana1942
Employees Worked With
Phil
July 12, 2011
Phillip greeted us warmly. He definitely worked hard to get the deal that we wanted on our new car. He is an excellent salesman, and even took the time in the hot Florida summer sun to help us transfer ou get the deal that we wanted on our new car. He is an excellent salesman, and even took the time in the hot Florida summer sun to help us transfer our personal belongings to our new Chrysler 200 Convertible. He then went through the unfamiliar features step-by-step so that we understood our new vehicle's capabilities. More
by lscleveland
Employees Worked With
Phillip
June 04, 2011
The car i wanted is only discounted with no rebate @ all. Although it was describe to me the capability of the car and the luxury which is so cool, my intention actually was about the price of the suv i like Although it was describe to me the capability of the car and the luxury which is so cool, my intention actually was about the price of the suv i liked which hesitates me trading my 2010 Nissan Altima being on a huge depreciation of it. Putting myself on a downside means a big downpayment to lower down my monthly payments which is unacceptable business to accomplish for myself. If there is any other incentives favorable by my side, i might consider it a good business to happen and makes both sides happy. Let me know where i stand owning this suv i liked. More
by Nass_23
Employees Worked With
Fabian Arias
May 17, 2011
Dealer was very helpful in finding a car that was a perfect fit for my husband and I. Salesman was not high pressure yet was willing to work with us on the sale. The process of filling out the paperwo perfect fit for my husband and I. Salesman was not high pressure yet was willing to work with us on the sale. The process of filling out the paperwork was quick and easy as well as delivered in a friendly atmosphere. More
by sue pooler
Employees Worked With
Philip
April 19, 2011
Easy, straight forward transaction. In purchasing a vehicle, the last thing I want to do is play games and endlessly haggle. I prefer an upfront,honest and fair price. This is exactly what I got from t vehicle, the last thing I want to do is play games and endlessly haggle. I prefer an upfront,honest and fair price. This is exactly what I got from this dealership. Everyone was friendly and willing to work with me to make it a smooth transaction. I would definitely do business with them again as well as recommend them to someone in the market for a Dodge/Jeep product. More
by bennymac
Employees Worked With
Allen Peacock & Angela Dyal
March 16, 2011
One of the biggest things I hate doing, buying a new/used car. After being frustrated and hounded by other dealerships I came across Angela (Internet sales)at Dodge Chrysler Jeep of Winter Haven. Angela, w car. After being frustrated and hounded by other dealerships I came across Angela (Internet sales)at Dodge Chrysler Jeep of Winter Haven. Angela, was quick to reply to my initial questions, followup and offer me a price I could not refuse. I would highly recommend working with her and the rest of the DCJ of Winter Haven team. More
by jlandi
Employees Worked With
Angela Dyal
March 14, 2011
I BOUGHT A 2010 CARAVAN FOUR MONTHS AGO. I WAS PROMISED A MANUAL WOOD BE SENT TO ME IN THE MAIL. I HAVE CALLED THREE TIMES AND KEEP GETTING THE SAME PROMISE. DO NOT LIE TO ME. JUST TELL ME UP-FRONT THAT YOUR MANUAL WOOD BE SENT TO ME IN THE MAIL. I HAVE CALLED THREE TIMES AND KEEP GETTING THE SAME PROMISE. DO NOT LIE TO ME. JUST TELL ME UP-FRONT THAT YOUR NOT GOING TO HELP. I WAS BRINGING A FAMILY MEMBER TO SHOP WINTER HAVEN CHRYSLER BUT DECIDED TO GO TO A KIA DEALER INSTEAD. I HAVED HAD TO CALL THE DEALER TWICE BECAUSE OF LITES ON THE DASH AND WE DID NOT KNOW WHAT THEY MEANT. WE PAID TWENTY FIVE THOUSAND DOLLARS FOR THIS VAN. THE LEAST WE CAN ASK FOR IS A PAPER MANUAL. More
by JGLOVE428
Employees Worked With
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