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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
February 25, 2017
Wait time I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out whe I went for express lane oil change, I was told I was the only vehicle for that service, went to waiting area, 1 1/2 hours later I went to find out where I was in process, I looked outside and my jeep was sitting there, I found someone and asked "what is going on with it?" The person I asked had to search for my paperwork and keys, paid my bill and got out of there. More
by Jeep guy
Employees Worked With
Do not know who it was
February 24, 2017
PURCHASE OF 2017 CHALLENGER HELLCAT FROM DAVID RUIZ GREAT! DAVID WAS GREAT PROFESSIONAL AND VERY RESPECTFUL TO ME. SMOOTH FAST CLEAN FAIR DEAL. WE CAME TO A PRICE VERY QUICKLEY. GAVE ME GOOD TRADE-IN PRICE DAVID WAS GREAT PROFESSIONAL AND VERY RESPECTFUL TO ME. SMOOTH FAST CLEAN FAIR DEAL. WE CAME TO A PRICE VERY QUICKLEY. GAVE ME GOOD TRADE-IN PRICE FOR MY CAR. I'M VERY HAPPY WITH MY NEW CAR. More
by HELLCATWRR
January 28, 2017
Home of the High Cost RIPOFF KING Bought a New Used 2016 Dodge Ram 2500 HD 10 Days Ago! Finished Signing Paperwork, Then Noticed a Severe Bash in Front Bumper! Sales Tried to Make it R Bought a New Used 2016 Dodge Ram 2500 HD 10 Days Ago! Finished Signing Paperwork, Then Noticed a Severe Bash in Front Bumper! Sales Tried to Make it Right, but Would NOT Replace the Damaged Front Bumper, that They Did NOT Disclose at Time of Sale! Yes, Loaner Truck, but This Should Have Been Disclosed or Discounted Properly! They Gave Me 4 Free Oil Changes, used 1 & Beefed Them about 1/2 Spent Fuel Filters! So, They Reset the Fuel Filter Life Meter, and Charged Me More than the Quoted written Up Deal! I will Be Actively ProtestING the POOR Treatment I Received! ! They Jacked UP The $$ by Charging ME More than the Out the Door Price, and I Believe my Sale Paperwork was Lost on Purpose!!:I give Them a 1 Rating at Best!! Low Cost Payment King, HA!! More
by Pissed OFF Customer 126
December 14, 2016
Excellent service and sales Matt from sales,Rod from financing and Emory from the.service department made our experience feel like we were family. Winter Haven Dodge will be the Matt from sales,Rod from financing and Emory from the.service department made our experience feel like we were family. Winter Haven Dodge will be the only dealership we will deal with in the future. We love our new Jeep. They are professionals and will recommend to everyone we know. Thanks again!! More
by steve6t1
Employees Worked With
Emory- service, Rod- finance, Matt Reider
November 16, 2016
Chry 200 Oil Change Solid dealership. Great service dept. wasn't able to fix recall on vehicle due to parts availability, but service was friendly and quick. Definitely r Solid dealership. Great service dept. wasn't able to fix recall on vehicle due to parts availability, but service was friendly and quick. Definitely recommend! More
by Rmahalak
Employees Worked With
Emory Moore
November 14, 2016
Very Happy I really appreciated getting my Jeep serviced and called about it when it was ready. I was given a loaner vehicle quickly and they made it very conven I really appreciated getting my Jeep serviced and called about it when it was ready. I was given a loaner vehicle quickly and they made it very convenient for me to return it when I could. More
by Divegirl
Employees Worked With
Richard Graves
October 28, 2016
Surprised and pleased! Brought my truck in for a service and every one I spoke to was pleasant and courteous the work done on my truck was done in a timely manner. Could Brought my truck in for a service and every one I spoke to was pleasant and courteous the work done on my truck was done in a timely manner. Could have used a courtesy vacuum though. Other than that I have no complaints whatsoever. More
by Mark D.
October 21, 2016
No service once sale is made Was never taught the vehicle options. Inever owned a diesel and the options were never gone over. had to return to have equipment installed, no gas re Was never taught the vehicle options. Inever owned a diesel and the options were never gone over. had to return to have equipment installed, no gas reimbursed. More
by SHERMAN ROBERTS
Employees Worked With
Allen Peacock
October 21, 2016
WORST SERVICE DEPT AROUND Don''t take your car to this dealership. They are nothing but money hungry for repairs. Takes a long time to find out what the problem may be and they Don''t take your car to this dealership. They are nothing but money hungry for repairs. Takes a long time to find out what the problem may be and they will tell you stories or avoid dealing with you on the phone if you call them. Took almost two weeks to get a couple simple things taken care of. Never again will I go back here. More
by tonguser2016
Employees Worked With
Richard Graves
September 26, 2016
Worst service ever We purchased 2 vehicles from Winter haven Dodge Chrysler Jeep. Both times our Sales agent was amazing but for service we have never bot had problems f We purchased 2 vehicles from Winter haven Dodge Chrysler Jeep. Both times our Sales agent was amazing but for service we have never bot had problems from the time it takes waiting even with an appointment, to being lied to told multiple stories and even having had my keys stolen and new one not programmed so the thieves could still use the stolen key to take my car luckily they didn't and we still did not get our issues resolved won't ever go back there again!!!!! More
by Sadjeepgirl
Employees Worked With
Raymond Nickens
