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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
February 09, 2018
New truck buyer Allen was super even when I wasn't that nice he just let me be on guard and gave no pressure. Also very knowledgeable. Totally recommend Allen was super even when I wasn't that nice he just let me be on guard and gave no pressure. Also very knowledgeable. Totally recommend More
by Happy customer 1
Employees Worked With
Manager and Ron in the financial department also great , Allen Peacock
February 04, 2018
Great customer service . I was able to use my warranty which saved me hundreds of dollars.Thanks Dodge jeep Chrysler of W.H. for resolving my issue . . I was able to use my warranty which saved me hundreds of dollars.Thanks Dodge jeep Chrysler of W.H. for resolving my issue . More
by Lady
Employees Worked With
Stephanie Gomez
January 22, 2018
excellent service from both service tech & Mechanic I have been servicing my sprinter van here 17 yrs , Tommy Moore is the only mechanic that I trust w my Sprinter work Van, he does excellent work. When I have been servicing my sprinter van here 17 yrs , Tommy Moore is the only mechanic that I trust w my Sprinter work Van, he does excellent work. When I put my business vehicle in his hands I never worry, he Gets It Done!! Also the service tech , Stephanie Rutledge is fast and communicates well, always makes return calls and listens to the issues I'm having w my van and tries her best to get me in& out and back in business. She's a 10 in my book! More
by ronald mari
Employees Worked With
Tommy Moore, Stephanie Gomez
January 15, 2018
Problem with the van sliding door lock. The 2016 Dodge Caravan was bought in Canada and was under guarantee. After explaining the problem to the service agent , an appointment was set up to The 2016 Dodge Caravan was bought in Canada and was under guarantee. After explaining the problem to the service agent , an appointment was set up to have it repaired under the guarantee. The work was done in a timely fashion . The service was great, the staff was very courteous and I am very pleased. More
by P. Basan
Employees Worked With
Stephanie Gomez
January 12, 2018
My new RAM Great people Matt was the best , some of the guys were a little pushy and talked to fast but go see Matt if you want a great deal Great people Matt was the best , some of the guys were a little pushy and talked to fast but go see Matt if you want a great deal More
by Bobfeldman
Employees Worked With
Matt Reider
December 27, 2017
Great Dealership!! I found the Ram 3500 dually with all the features I was looking for and contacted the dealership to see the vehicle the next morning. David Ruiz was m I found the Ram 3500 dually with all the features I was looking for and contacted the dealership to see the vehicle the next morning. David Ruiz was my salesman and was very professional and friendly. Phil Morton the sales manager was outstanding and is a very fair and reasonable businessman. Rod the finance person was outstanding as well, no hard selling of expensive add-ons. I loved his hunting photos on his desk as well. Everyone at this dealership was fantastic and this is the best car buying experience I've had in my 30+ years of car buying. I drove 2 hours to get there and it was worth the drive. If I'm in the market for another vehicle I will certainly return to this dealership. Feel free to shop around and do your homework like I did then go to this dealership. You will not be disappointed. More
by Sam Williams
December 20, 2017
2017 Longhorn This dealership is amazing! Our salesman Victor Guadalupe helped us get into the vehicle we wanted and we got a great deal on our new vehicle purchase This dealership is amazing! Our salesman Victor Guadalupe helped us get into the vehicle we wanted and we got a great deal on our new vehicle purchase. The paperwork process was very swift and they had us out of there in no time! Everyone at the dealership was very nice and we walked out very satisfied. More
by Candelario Trevino
Employees Worked With
Victor Guadalupe
December 05, 2017
Purchased new SRT DURANGO Purchased a New 2018 Dodge Durango SRT. Service was very organized, kept me in the loop through the whole purchase proccess and notified me through o Purchased a New 2018 Dodge Durango SRT. Service was very organized, kept me in the loop through the whole purchase proccess and notified me through out each stage of the build and shipping. Financing was fast and easy and extended care services were extremely easy to afford. They also answered and assisted with any and all questions very swiftly and effectively. Definatly an experience that will bring further business from me in the near future. More
by Dsmr
Employees Worked With
December 02, 2017
A great first experience We bought a new Ram 1500 and needed a bed liner installed at delivery. They had it done before all the legal paperwork was signed. We bought a new Ram 1500 and needed a bed liner installed at delivery. They had it done before all the legal paperwork was signed. More
by galbicka
November 07, 2017
Lacks Essential Customer Service Skills I'm appalled by the level of customer service this dealership lacks specifically Gene Sorrentino, supposedly a Sales Manager. I inquired about a pre-o I'm appalled by the level of customer service this dealership lacks specifically Gene Sorrentino, supposedly a Sales Manager. I inquired about a pre-owned Jeep Wrangler and instead of negotiating a price on my 2016 Toyota Corolla trade in, he low balled a number and refused to substantiate it. Several times he advised that the Carfax shows a "rear-end" collision which it does not and he completely cut me off and said have a good day and disconnected the call. I guess the car of my dreams will have to wait, I refuse to associate my business with an individual like that. More
by zackattack93
Employees Worked With
Gene Sorrentino
