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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
July 16, 2018
Friendly service, high prices. Multiple trips. Everyone was friendly and helpful. The final bill was a bit expensive. Having to bring car back for engine light back on. Also bluetooth stopped worki Everyone was friendly and helpful. The final bill was a bit expensive. Having to bring car back for engine light back on. Also bluetooth stopped working. More
by Mangan
Employees Worked With
Matt Reider
July 14, 2018
Great They gave the best service I can ask for it was quick and perfect I will always recommend people to the sales man who helped me They gave the best service I can ask for it was quick and perfect I will always recommend people to the sales man who helped me More
by Jumpman@23
Employees Worked With
May 14, 2018
Jeep Renegade We went to this dealership just to test drive a Jeep & in within an hour we purchased one, Luis was a wonder salesman he got the best on our trade in We went to this dealership just to test drive a Jeep & in within an hour we purchased one, Luis was a wonder salesman he got the best on our trade in too !! More
by jeepgirl28
Employees Worked With
April 16, 2018
New Grand Cherokee Purchase This is the way all car dealers should treat their customers. It was a pleasure to deal with them. This is the second new Jeep I purchased from them. This is the way all car dealers should treat their customers. It was a pleasure to deal with them. This is the second new Jeep I purchased from them. More
by BJ
Employees Worked With
April 15, 2018
Oil change/ service Nice people at the service desk, very professional and courteous. However they seem to be over worked, struggling to keep up with everything going on. Nice people at the service desk, very professional and courteous. However they seem to be over worked, struggling to keep up with everything going on. I had a appointment, even with that I was there for 2 hours and 15 minutes for a simple oil change and service check. The service writer went over everything they checked, that was the good part. The bad is they were supposed to rotate the tires which they did not do. After waiting more than 2-hours for a oil change I was not going to wait even longer to get the tires rotated. More
by Service Customer
Employees Worked With
Stephanie Gomez
April 13, 2018
Poor service experience While Cher (Service rep) was courteous and supportive, the overall experience was extremely poor. Sent specific feedback to owner without any reply. While Cher (Service rep) was courteous and supportive, the overall experience was extremely poor. Sent specific feedback to owner without any reply. Repairs only half complete, incomplete parts left dangling underneath vehicle, poor at best communication regarding if vehicle repairs were complete...multiple visits required after being told all repairs were complete only to discover they were not resulting in numerous trips back and forth all the while being told each time it was 100% complete. Unfortunately, can never recommend my 'home' dealership to anyone. Recommend to seek alternatives at all costs unless you are prepared to scrutinize every single detail of the repair work and ask specific questions related to the service being provided. Another example...part of the repair which i discovered incomplete...dangling hoses, disconnect wiring, etc from underneath the vehicle...when I shared the discovery, the reply was that i could fix it myself (the issues they caused) or bring it back in yet another time. Again, Cher's courtesy is the only reason for any ratings above poor. More
by Coogalie
Employees Worked With
Cher
April 10, 2018
Great experience Excellent dealership and team. Help not pressure. Well done. I would recommend unconditionally! From first contact online until leaving with a nic Excellent dealership and team. Help not pressure. Well done. I would recommend unconditionally! From first contact online until leaving with a nice automobile, it was an extremely Positive experience. More
by TLW007
Employees Worked With
Danny, Lynn, everyone had contact with, Matt Reider
March 28, 2018
Great Dealership and Personnel I'm on my 3rd Challenger with sales associate Matt Reider. I told Matt the color and what I wanted in the car and Matt located the car a few hundred I'm on my 3rd Challenger with sales associate Matt Reider. I told Matt the color and what I wanted in the car and Matt located the car a few hundred miles away in another dealership and had it there in a few days. Matt made sure everything was the way I wanted it and even helped with the prep of the car so I could drive it out that day. Super service from Matt. Their Service Dept is top notch too. I could go to a closer dealer but I prefer dealing with Winter Haven Dodge and would highly recommend them. More
by Rich Morin
Employees Worked With
Matt Reider
March 03, 2018
Service and Sales WH Dodge has been my go to dealership since 2011. I have bought 5 vehicles 4 new 1 one used. Steve Knope has been my salesman and has gone above what WH Dodge has been my go to dealership since 2011. I have bought 5 vehicles 4 new 1 one used. Steve Knope has been my salesman and has gone above what you normally would get from an auto salesperson. Everybody at the dealership have been great about helping me with financing my cars. Service Department has been excellent. Richard was the man when I needed service and Luigi is the only mechanic I will used to service my vehicles. Since Richard left due to health reasons Stephanie Rutledge has been been my Service Adviser. I can't say enough about her. She has been fantastic and I didn't think I could find someone that was close to matching Richard. She has been there every time whenever I need service and the same about Luigi. WH Dodge is very fortunate to have these two people in the Service Department. I recommend WH Dodge to everyone who asks me where to buy a car. Keep up the great job. Bill Enns More
by Bill Enns
March 02, 2018
Great car buying experience. My sales associate/product specialist, Matt Reider, was great to work with as he really went to bat for me. I was an hour away. He pulled the vehicl My sales associate/product specialist, Matt Reider, was great to work with as he really went to bat for me. I was an hour away. He pulled the vehicle I was interested in and had it ready to review upon my arrival. I told him what I was willing to pay and why and he made it happen. Sales Manager, Phillip Morton, was also a pleasure to work with. I would highly recommend these guys. More
by Todd Johnson
Employees Worked With
Phillip Morton, Matt Reider
