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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
December 12, 2018
Extremely satisfied customer Phillip Morton, Sales Manager, was so very helpful in my finding the exact Jeep I wanted. Ordered it and had it delivered to me, 1 1/2 hours away, in Phillip Morton, Sales Manager, was so very helpful in my finding the exact Jeep I wanted. Ordered it and had it delivered to me, 1 1/2 hours away, in two days! Highly recommend this dealership. More
by Sandra Cassalia
Employees Worked With
Phillip Morton and Giovanni Presuto
December 12, 2018
Easy Sales process One of the easiest vehicles purchases i have ever done. Salesman Steve Knope was willing to work with me via email/text until we came to a deal we bot One of the easiest vehicles purchases i have ever done. Salesman Steve Knope was willing to work with me via email/text until we came to a deal we both agreed on. Came in to the dealership no haggle/negotiating the deal was what he said. Walked in, signed papers, drove out. More
by 5thGenRam
Employees Worked With
November 30, 2018
wonderful and so helpful Went in to get an oil change and was having trouble with my radio features and I had Jason as my service advisor. He is really Great. He answered all Went in to get an oil change and was having trouble with my radio features and I had Jason as my service advisor. He is really Great. He answered all of my questions. was a great help. He even had us bring the SUV back so we could get to the bottom of the problem. Bought myJourney this and will be back to get my next one there. More
by journey crew
Employees Worked With
Jason
November 26, 2018
Very Professional and Personable Very honest explained and showed me the problem with my truck, fixed it same day. Great mechanic to and great parts department . Thanks very much Very honest explained and showed me the problem with my truck, fixed it same day. Great mechanic to and great parts department . Thanks very much More
by Hot shot hauler
Employees Worked With
Stephanie Gomez
November 23, 2018
wonderful experience Had a great experience as usual. Stephanie got me in for a oil change and I was out of there within an hour. She was friendly and very professional. Had a great experience as usual. Stephanie got me in for a oil change and I was out of there within an hour. She was friendly and very professional. Will be back soon. Highly recommend the service department. More
by satisfied customer
Employees Worked With
Stephanie Gomez
November 05, 2018
2012 Dodge Challenger Excellent service and a great staff. I was kept up to date with the status of my car. It would be great if we got a veteran discount. Excellent service and a great staff. I was kept up to date with the status of my car. It would be great if we got a veteran discount. More
by wolf
Employees Worked With
Ray Nickens
October 28, 2018
great service got our car fixed real fast,with a appointment. fast service andfixed in one day.real happy with the service.with onle one car to drive they fixed it got our car fixed real fast,with a appointment. fast service andfixed in one day.real happy with the service.with onle one car to drive they fixed it fast. More
by bucky1
Employees Worked With
Stephanie Gomez
October 02, 2018
Best ever Our sales mans name was Matt. He made us feel important and was really helpful in getting me what I needed. He explained things in a way that made me Our sales mans name was Matt. He made us feel important and was really helpful in getting me what I needed. He explained things in a way that made me feel like he cared, and not like I was worthless. I would definitely recommend this dealer and highly recommend Matt. He did a tremendous job. I enjoy my new jeep. More
by Als1974
Employees Worked With
Matt Reider
September 25, 2018
Knowledgeable,patient,very helpful Efficient service department. Personable. Steve went above expectations with us. Steve explained all technical aspects of the car. We were able to ta Efficient service department. Personable. Steve went above expectations with us. Steve explained all technical aspects of the car. We were able to take the car for a test drive. More
by Minimini
September 16, 2018
The Service Dept ROCKED it! I would like to start by saying; this dealer went above and beyond, to take care of my van and me as a person. I cannot lie, I was very hesitant to I would like to start by saying; this dealer went above and beyond, to take care of my van and me as a person. I cannot lie, I was very hesitant to go to Winter Haven Dodge after really (and I mean really bad experiences at Posner Lake Wales and Posner Park CDJ) However, a friend kept telling me that they are nothing like that. The owner runs a tight ship and you need to try them. So I did, and let me tell you the owner (I believe his name is Mike) really, does run a different operation and this dealer is nothing like the other Posner Dealerships. When I arrived, I did not have an appointment but wanted them to hear the issue I was having when the van was acting up in the moment. The service agent Stephanie was great; she recommended and sent an actual tech out who pinpointed the issue. Immediately Stephanie set me up for an appointment 2 days later where I dropped my van, they drove me to work. picked me up, and then provided me a loaner! They were able to fix my vans AC, and worked with me on a great deal for some additional maintenance that I needed based on my mileage. I want to stress, that I have had some bad experiences with dealers in Central Florida, from Lakeland to Kissimmee and did not think I would find a good service dealer. I can tell you now, if you had the same experience as me, I recommend that you go see Winter Haven Dodge! The service team rocks! You will not be disappointed and they really do an AMAZING Job! More
by Nonprofitjoe
Employees Worked With
There were several from the 2 mechanics, to the shuttle driver., Stephanie Gomez
