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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
387 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
January 11, 2021
Please take me off your list and not sent me any emails. A waste of time and gas to drive to you guys only to ne offered a lease but a lease which would cost more than purchasing! Even with my trade...which A waste of time and gas to drive to you guys only to ne offered a lease but a lease which would cost more than purchasing! Even with my trade...which the sales guy estimated at FAIR condition?! On Saturday at Jerry Uhm Jeep and Khun VW my vehicle was KB estimated at mid $13,000. What a waste. With my trade offer of just over $12,000 and $3,000 down AND NOT RUNNING MY CREDIT he offered a payment of almost $500. Crazy crazy crazy! More
by Patricia Williams
Employees Worked With
Cant recall
December 18, 2020
I have been doing business with Dodge Chrysler Jeep Ram of Winter Haven for 9 years now and am very pleased with their service. I love doing business with them. They always take good care of me. I have nev of Winter Haven for 9 years now and am very pleased with their service. I love doing business with them. They always take good care of me. I have never once had a problem with any of my vehicles. That means a lot to me and because I love their line of vehicles and I plan to continue to do business with them. I just picked up my Grand Jeep Cherokee Laredo E today and it is absolutely beautiful. I test drove it and it drives great. I love it. More
by Isa333nadine
Employees Worked With
Matt Reider
December 07, 2020
I highly recommend the dealership the the sales person we had Anthony was very helpful and very informative and took us through the whole process from start to finish had Anthony was very helpful and very informative and took us through the whole process from start to finish More
by dvolz1954
Employees Worked With
Anthony
November 19, 2020
Luis was most helpful and very professional in every way. His knowledge of what I was coming in for was very helpful. He informed me of what I would receive free of charge that I did not know. That was great His knowledge of what I was coming in for was very helpful. He informed me of what I would receive free of charge that I did not know. That was great. Also finding other fluids that needed replace ( break and others that were past due) Very helpful. Dave P. More
by daddeo53
Employees Worked With
Luis E Pena
November 10, 2020
Pleasant doing business great staff Matt done a great job selling my truck keep up the good work guys makes car shopping and truck shopping A breeze selling my truck keep up the good work guys makes car shopping and truck shopping A breeze More
by Michaeldh1952
Employees Worked With
Matt Reider
November 05, 2020
Very professional and courteous! The were very knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! knowledgeable and explained in detail what my Jeep needed and they worked with me on the price! Will definitely use again for my maintenance needs! More
by Tony55
Employees Worked With
Stephanie Gomez
October 27, 2020
Good dealership. However , I was disappointed about having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satis having been put on hold for 15 minutes while checking on the status of my vehicle,and I had to re dial to get a person to talk to me. I was no satisfied with the service person answer about the status of my brakes..very vague answer and the inspection not reflected on the paperwork More
by Bobicchio
Employees Worked With
Clifton Whitaker
October 24, 2020
In these times of lackluster customer service, I have found that the ownership of this dealer group to be head and shoulders above their peers. I had a problem that FCA/Dodge would not address and felt v found that the ownership of this dealer group to be head and shoulders above their peers. I had a problem that FCA/Dodge would not address and felt very frustrated and upset. The owner of this dealership became personally involved and got the problem solved. This defines a "hands on owner" and provides a good reason not to buy from a faceless dealership owned by an auto conglomerate. I highly recommend Winter Haven Dodge owned by Mr. Mike Mahalak. In addition, the sales team of Clint, Phil and Luis all had a hand in making me a very satisfied customer. I hope this review will have you consider shopping there. Sometimes getting the best price does not translate into the best buying experience. More
by Marco V
Employees Worked With
Other Employees :
Chelsea (lot lady) and Shay Parish (service manager)
