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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
387 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 387 reviews
June 16, 2021
I used the service department for the first time, and found it to be a excellent. Everyone I met and dealt with were great. The work performed was quality. found it to be a excellent. Everyone I met and dealt with were great. The work performed was quality. More
by rkachadurian
Employees Worked With
Stephanie Gomez
May 18, 2021
I just recently purchased a new 2021 Ram 1500 from DCJR of Winter Haven. I most exclusively worked with Eric Edwards the sales manager because my first visit to the dealership was 20 minutes before close a of Winter Haven. I most exclusively worked with Eric Edwards the sales manager because my first visit to the dealership was 20 minutes before close and most salesman had left for the evening. The truck I went to see had been sold, but Eric found me another at one of there sister dealerships the next day. He gave me a fair price and gave me every incentive I was entitled to. He was completely transparent with the numbers no hidden fees or costs. I didn't have to go back and forth to get a good deal. It was quite refreshing to deal with a dealership with integrity which is so often lacking in todays car sales. By the way I did this all from home. Eric, said I didn't have to drive back to the dealership and he would have the paperwork and the truck delivered to my home at a time convenient to me..WHAT?? When do you ever see a dealership do that. Anyway best experience I have ever had buying a car in 50 years. I will most definitely be buying all my cars from Eric More
by rrp1040
Employees Worked With
Eric Edwards
April 06, 2021
Service department and their manager need customer SERVICE training. They have poor follow through, poor communication, zero customer accommodation, price gouge and blame COVID yet, pass on all expen SERVICE training. They have poor follow through, poor communication, zero customer accommodation, price gouge and blame COVID yet, pass on all expenses for inconvenience to the customer. Worst vehicle service department I've ever experienced. They were previously better but are terrible now. Maybe it's their rude manager Shay. I don't know what kind of joy he receives from trying to talk down to people or women but he clearly needs to find a better role to play for his poor skills and personality. More
by jenjohn23
Employees Worked With
Shay the tyrant manager and Vicky the passive non empathetic service "coordinator"
March 29, 2021
29 Mar 2021I took my 2014 Town & Country in for service 29 Mar 2021 I took my 2014 Town & Country in for service this morning. I requested Stephanie Gomez as my service advisor as I always do. She is kno 29 Mar 2021 I took my 2014 Town & Country in for service this morning. I requested Stephanie Gomez as my service advisor as I always do. She is knowledgeable when it comes to service, she is not pushy but will inform you of things that may need to be done in the future. I have been doing business with Dodge Chrysler Jeep Ram of Winter Haven over 10 years now and plan on many more. Bill P More
by billprahler
Employees Worked With
Stephanie Gomez
March 16, 2021
Very fine,clean courteous professional service department. Timely fitting me in to their schedule when busy. Very friendly staff all around,makes you feel comfortable in dealership. department. Timely fitting me in to their schedule when busy. Very friendly staff all around,makes you feel comfortable in dealership. More
by philljohnson2000
Employees Worked With
Stephanie Gomez
March 03, 2021
Discussed the problems I was having with the car. The issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very goo issues were taken care of by the service department quickly and efficiently and our service advisor was friendly and professional. It was a very good experience!! More
by snobrd777
Employees Worked With
Stephanie Gomez
February 10, 2021
BUYER BEWARE....the price you see on the postings are NOT the true PRICE! Stopped in today with every intention to purchase a vehicle. They tried to immediately jack the price up $1,000 because we weren’t go the true PRICE! Stopped in today with every intention to purchase a vehicle. They tried to immediately jack the price up $1,000 because we weren’t going to finance thru them! Pretty sad to see businesses use such gimmicks and deceptive tactics. More
by mjfagan65
Employees Worked With
February 06, 2021
Got same day appt and all went well. Kept me fully informed. Took a test drive before giving it back ! Drives like new and came back clean informed. Took a test drive before giving it back ! Drives like new and came back clean More
by jrandalledwards
Employees Worked With
Cliff and Nicholas
