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Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
February 09, 2022
Friendly fast service. The whole Dealership was nice and clean. I had five people come over and asked if I need help. clean. I had five people come over and asked if I need help. More
by Jeff H.
Employees Worked With
Stephanie Gomez, Clifton Whitaker, Luis Pena, Vicky Robertson, Susie Pena
January 11, 2022
We’ve only have had good experience with this dealers service department. They have been honest and very dependable when servicing our Grand Cherokee. We have had no problem scheduling an appointment service department. They have been honest and very dependable when servicing our Grand Cherokee. We have had no problem scheduling an appointment and having the car ready when they said it would be done. More
by Doser1975
Employees Worked With
Bob Watson
December 20, 2021
James came out to greet us right away. Very friendly and helpful. He and his manager John worked with us to get the deal we needed. Appreciate the time they spent with us. helpful. He and his manager John worked with us to get the deal we needed. Appreciate the time they spent with us. More
by MistyMei
Employees Worked With
James Henderson
November 30, 2021
Upon arriving at the dealership, James Henderson greeted me and together we looked over the car I was interested in. At no time did he pressure me to buy, and was very helpful putting together a sales agree me and together we looked over the car I was interested in. At no time did he pressure me to buy, and was very helpful putting together a sales agreement with me. A few little extras and a big surprise while prepping the car for me, really made me happy. Everyone I met at this dealership was friendly and helpful. I highly recommend them to anyone! More
by Bob
Employees Worked With
James Henderson, James Lawson
November 19, 2021
Service advisors were understaffed the day of my appointment. It was also a busy Monday morning. The service Manager stepped in and was hustling to move cars and get them ready! I waited 30 mins to appointment. It was also a busy Monday morning. The service Manager stepped in and was hustling to move cars and get them ready! I waited 30 mins to get checked in…it was worth the wait… I was given a brand new Longhorn truck to run errands instead of waiting on jeep to be serviced. Cheap trick … because of that “test drive” now I really really want one! Friendly staff! More
by Lookielou
October 18, 2021
Run and run fast got a quote for trade in value thru sister dealership literally maybe 3 weeks ago they come in 7k less I could see coming down slightly but with the mods and everything I've gotten almo sister dealership literally maybe 3 weeks ago they come in 7k less I could see coming down slightly but with the mods and everything I've gotten almost consistently the same trade value everywhere else so the guy tells me why I haven't done business by now rudely( I mentioned I'm picky I like to research the cars I'm interested in buying make sure I'm not getting a heap of crap, plus pandemic hasn't really had an abundance of reasonable 4wds in my mileage range, and I'm not settling for a trim I don't want either this isn't the best time for a picky person to buy a vehicle I know but they did have something I'd consider for sure. But as stated basically he could honor what the local sister dealership offered, even though when you look at used vehicles vehicles vehicles vehicles vehicles vehicles the sister dealership inventory is in there makes sense to me. On top of that looking at several of the vehicles on the used lot less then 5 years old and they had coated the frame and even fender wells on this truck with paint, considering it was a florida truck according to carfax I can't imagine why they would do that unless hiding something like oil covering frame prior not sure I would have wanted to crawl more under to confirm that but I can't imagine why a 2017 florida truck would need undercoating. It's a shame the salesman I had was nice although he didn't know a couple things that could help him sell the truck like the truck I was shown did have air bags( which wasnt listed on website or on anything I saw for it, but this would help you guys sell it to someone who may want to tow) and I rotate vehicles out every 2-3 years but I guess it won't be here. I'd suggest if you're getting something off the used lot try to have it put up on the lift to confirm why the frame, fender liners, as well it did catch alot of lines running the frame with paint coating as well. I'd probably steer away from this one I have had maintenance done on prior vehicle I had here the service on that end was always excellent. More
by difarrar20
Employees Worked With
August 31, 2021
Scheduled service today was quick and easy. Great dealership. I have been coming here for years as this is my twelfth Jeep product. I have also leased and purchased from this dealer dealership. I have been coming here for years as this is my twelfth Jeep product. I have also leased and purchased from this dealer More
by rlarence55
Employees Worked With
Vicky Robertson
August 31, 2021
Saw what we wanted on the website. Phil, the salesman greeted us and pointed out what we were looking for. This is our first Jeep. He answered all of our question regarding the Jeep and with the help of greeted us and pointed out what we were looking for. This is our first Jeep. He answered all of our question regarding the Jeep and with the help of the financial agent we purchased the Jeep More
by cmgteacher
Employees Worked With
August 02, 2021
Good customer service very friendly and nice explained everything that they was doing and how it works about getting me into the truck I wanted everything that they was doing and how it works about getting me into the truck I wanted More
by Othedusharvin
Employees Worked With
August 02, 2021
