Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 379 reviews
October 07, 2022
Very poor customer care service in the service dept , too much drama going on with the girls and leaving people standing at the door and not helping them. Called for two days into service dept and no answer much drama going on with the girls and leaving people standing at the door and not helping them. Called for two days into service dept and no answer or voice mail, finally got a hold of general manager before I was helped. More
by Holly
Employees Worked With
Stephanie Gomez, Susie Pena
July 26, 2022
If you have a used Jeep Chrysler or Dodge beware. They will take advantage of you to the fullest. I had purchased a used Chrysler off the street it ran for two weeks then stopped running so I figured They will take advantage of you to the fullest. I had purchased a used Chrysler off the street it ran for two weeks then stopped running so I figured take it to the dealer, right? Wrong!!! They wanted to perform all this work and I found out later it would not have mattered what they did to the car the car was no good. It was a complete mod job. History on the car, it was sold to a junk car ad, they ripped out all the parts that mattered and basically rigged it back together to make it run for 2 weeks after this period of time it would dye, which it did. They should have been able to see this when they opened the hood because another mechanic did. They should be ashamed. They took advantage of me and got away with 2500 bucks. Again, if you have a used car go somewhere else, they can't be trusted. More
by misscharity369
Employees Worked With
Stephanie Gomez, Vicky Robertson
June 21, 2022
Everyone was friendly, knowledgeable, detailed and informative. This is our 3rd vehicle purchase from them . informative. This is our 3rd vehicle purchase from them . More
by oostratodd
May 19, 2022
This dealership is the greatest. Our salesman James Henderson made us feel like family. Thanks to everyone for a wonderful experience. So excited to learn and enjoy our new Jeep Gran Our salesman James Henderson made us feel like family. Thanks to everyone for a wonderful experience. So excited to learn and enjoy our new Jeep Grand Cherokee. More
by perrysret
