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Dodge Chrysler Jeep RAM Fiat of Winter Haven

Winter Haven, FL

4.2
379 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge. Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991. Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities. When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community. As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer. To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure. As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first. On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership. By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you. Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles. With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last. Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing. Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family. First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision. Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center. No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time. To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy! At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers. From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
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299 Cypress Gardens Blvd

Winter Haven, FL

33880

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Showing 379 reviews

July 26, 2023

Had the oil changed in my truck. Service Advisor mentioned Dodge credit card. Applied and received it. Used it toward my oil change. More

by craigweis61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Super professional employees and David the salesman 100% recommended, peaceful environment and super clean. And they help you until the end with your deal. More

by BERGOLLO87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

Amber was very informative and helpful when it came to having my oil changed and my tires rotated More

by JNRWOLF321
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

The staff are always courteous and professional. They have consistently performed excellent service on both of my vehicles. More

by STEVE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lema
July 22, 2023

Had a 9:30 appointment and was out by 12. Everything I needed done was done. Very pleased! More

by DMEDLAND424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I don't think we could have had a better sales rep to work with on the purchase of our used promaster. TaMichael worked so hard to get us into something find us something to go home with after the vehicl More

by JUSTSAYINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Jabin
5.0
This rating includes all reviews, with more weight given to recent reviews.
TaMichael Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Service is great employees are very professional. I truly appreciate the great customer service I received from my service advisor Amber More

by JUSENATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Slow, expensive, poor communication you should not have to call yourself to check on the car after it’s been 5 hours since the appointment time. More

by PIPKIN1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Harrison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny Lema
Jul 20, 2023 -

Dodge Chrysler Jeep RAM Fiat of Winter Haven responded

We are sorry you did not have a great experience with us. We would like to understand more and make sure we correct the issue. If you haven't already, please contact the service manager, Shay, so we can figure out what went wrong and make sure it doesn't happen again.

July 19, 2023

I bought my Dodge Durango new here in 2019, and they have been servicing the car since then on average 3 times per year. Always easy to schedule appointment by phone on short notice. Typically I come in duri More

by ERIK.KRAMER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Work was done as requested and in a timely manner. All work was completed and car was left clean. More

by lawsonmanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Cullimore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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