Diver Chevrolet
Wilmington, DE
Filter Reviews by Keyword
By Type
Showing 171 reviews
On March 5th, 2010 I responded to an internet ad for a Certified GM used car being sold by Diver Chevrolet in Wilmington, DE. So I went to the dealership, saw the car, and agreed to pay their asking price Certified GM used car being sold by Diver Chevrolet in Wilmington, DE. So I went to the dealership, saw the car, and agreed to pay their asking price if a major steering problem was fixed (steering was making a loud popping/grinding noise). The salesman agreed to fix it before delivery; however, the used car sales manager had another idea. He wanted me to buy the car "before" fixing it and then come back in a few weeks and he would fix it for free. Now, there was something wrong with this picture. First, the car was being sold as a GM Certified Used Car and something was dramatically wrong with the steering? GM's 117 point check includes a check of the steering for "noise" so how did this car get by that inspection? Well, I finally figured it all out! This dealership was going to use the GM Certification Program to fix the car "after" I bought it (knowing that the car did not qualify as a GM Certified used car). In my opinion, this is outright FRAUD and I have reported it as such to the GM Certification Program and they are investigating this dealership as we speak. THe real icing on the cake was when they tried to "pressure me" into participating in this fraud, and after "refusing to participate", the used car sales manager "cursed my wife and I out" as we walked out of the dealership. In fact, he was cursing so loud, we could hear him all the way to our car! In closing, I can only say that I hope they are on the GM Dealership List for closure because they do not deserve to be a Certified GM Dealer! More