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Dishman Dodge Ram Chrysler Jeep
Spokane, WA
188 Reviews
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Showing 188 reviews
September 26, 2024
Excellent service! Gerardo Manzo was expecting me, knew what I wanted from my email requesting service, beat the cost estimate and time estimate. Gerardo Manzo was expecting me, knew what I wanted from my email requesting service, beat the cost estimate and time estimate. More
by ajpylant
Employees Worked With
Gerardo Manzo
July 07, 2024
On 6-15-24 I went to Dishman Dodge for an oil change and tire rotation. Gerado Manzo was my service contact there. After a reasonable amount of time, I was told the car was ready, but they couldn't rotate tire rotation. Gerado Manzo was my service contact there. After a reasonable amount of time, I was told the car was ready, but they couldn't rotate my tires to to excessive wear and down to the legal limit for rotation of 2/32". I questioned this finding due to my Bridgestone tires only had 24K miles on them since new and they carried a 70K mile warranty. Gerado told me I was out of luck for warranty and I would need new tires. This didn't sit well, so I left and did some research. I looked over my vehicle report given to me from Dishman and discovered the tread depth was 6/32" and well within the rotation minimum. I contacted Bridgestone and explained everything and they gave me a Reference number for a Bridgestone dealer to make the adjustment. I also went to a Firestone and Les Schwab dealer (who did rotate them) and got confermation all was good and Dishman was just trying to sell me tires. I was using them as my go to dealership, but never more. They can't be trusted for correct diagnosis. I also called the Service Manager the following Friday and he has yet to call me back. NOT REPUTABLE!!!! More
by bayoucarlson
Employees Worked With
Gerado Manzo, Joe Bowman
March 24, 2023
Used the online service request, received an email confirming my request but that was it. I called to verify my appointment and was told I didn't have an appointment and that they don't due online app confirming my request but that was it. I called to verify my appointment and was told I didn't have an appointment and that they don't due online appointments. This was the second time I've used the online service request. The first time I received my email confirming the request but that was it. I called that time to confirm my appointment and I was scheduled for the day and time I requested. I won't be going back!! More
by hat
Employees Worked With
Unknown
February 01, 2023
Took my 2003 Dodge Diesel in for an "regular oil change", and they put in Synthetic oil against my request when I checked it in! I purchased the truck new, and been going to Dishman since 2008 for maintenanc and they put in Synthetic oil against my request when I checked it in! I purchased the truck new, and been going to Dishman since 2008 for maintenance. They quoted me $120.00, My bill came out to $133.00? OH, they took off $1.40 for being a Vietnam Vet! They also quoted me $700.00 to replace my batteries. I went down the street and got new truck batteries and installed for less than $300.00. Just think if you purchase a vehicle at Disman, what type of service to expect? More
by rdcozby
Employees Worked With
Service Department
January 20, 2023
I got a check engine light on my new ram 3500 Called them and was told they couldn't read code for two weeks. I went and had code read, called them and a woman told me she couldn't tell me what it was but a and was told they couldn't read code for two weeks. I went and had code read, called them and a woman told me she couldn't tell me what it was but a service writer or technician would call me back never heard a word. I hope it isn't a serious problem. More
by nwrci
Employees Worked With
service dept.
April 09, 2022
My daughter bought a 2011 ram, she had a code pop up p301 ,dishman bent over backwards to make it right, fuel injector, cat ,then cam .very impressed with the service, you wont find any better service anywhe ,dishman bent over backwards to make it right, fuel injector, cat ,then cam .very impressed with the service, you wont find any better service anywhere. More
by truckin3556
Employees Worked With
Joe Bowman, Joe Bowman
April 01, 2022
Outstanding service! Our sales representative "Vandy" was a dandy!!! Every step of the purchase process was awesome.... Thanks everyone for a positive experience! Our sales representative "Vandy" was a dandy!!! Every step of the purchase process was awesome.... Thanks everyone for a positive experience! More
by Raptor
Employees Worked With
Shawn "Vandy" Vanderburgh was 5 ?
January 14, 2022
Worst dealership in Spokane and Washington. Do yourself a favor buy somewhere else and run from this dealership. I am so glad we bought our truck at a different dealer. Kelsie treats you like you are a n a favor buy somewhere else and run from this dealership. I am so glad we bought our truck at a different dealer. Kelsie treats you like you are a no body and won't call back. Sad a local business is like this. More
by casey
Employees Worked With
Kelsie
December 29, 2021
Took my truck in there and it cost 1000$ to fix the heater. 1 year later same problem and they won't warrenty it because the vehicle is a "Canadian Dodge ram 1500". You could have told me that before y heater. 1 year later same problem and they won't warrenty it because the vehicle is a "Canadian Dodge ram 1500". You could have told me that before you took my money you crooks More
by paulshungry
Employees Worked With
Joe Bowman, Joe Bowman
