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Discovery Nissan - Service Center

Shelby, NC

4.2
35 Reviews

35 Reviews of Discovery Nissan - Service Center

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June 09, 2025

I was very satisfied with the attention I received and how team worked with me to resolve our differences. More

by doloschenck
Recommend Dealer
Yes
Employees Worked With
Richard Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

My radio kept rebooting, even though I have the latest program. The manager, Brian, happened to be at the desk and was very nice. The technician, Devon, was AMAZING. Made it super easy to understand (f More

by JACQUIEROCHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, technician
June 06, 2025

Had an oil leak on my truck, got there a little early, they took my key and took it right in.Had it fixed in no time. More

by a96chevyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Amazing service. The lady that helped me was absolutely wonderful. Thank you so very much More

by maryrhodes1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

they worked hard to fix my problem with the vehicle that I had. Listen to my problems I was having Steven explains all the works of the car we purchased. More

by NANCYWELMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mitchell Filipe
May 31, 2025

Every one is very polite and will greet you as soon you walk in the door....The service on my car was punctual More

by Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Excellent work and friendly. Professional and knew what they were doing. Got out on time. More

by jeff.medford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I called on 1/31/2024 to schedule my elderly mom's free lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful More

by therickwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Discovery Nissan responded

PLEASE CALL ME. we don't know who you talked to. we have adopted a plan for the previous companies bad business practices but no one recalls talking to you about this. call me immediately and we will work it out. (980)295-1600 Richard Sincerely, Discovery Nissan Management

October 25, 2023

Met with Marsha Danner the General Sales Manager. I explained my situation about free oil changes. She took more then enough time to hear me out then she worked with me to where I was satisfied and f More

by write4uido
Recommend Dealer
Yes
Employees Worked With
Marsha Danner
June 07, 2023

Service department sucks. Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't a More

by pslater0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in sales
Jun 08, 2023 -

Discovery Nissan responded

PSlater0619, I am sorry you had a bad experience with us. I would love the chance to turn it around, can you please give me a call so we can see what can be done to fix this situation? Mark Phillips General Manager 980-295-1600

Jun 08, 2023 -

pslater0619 responded

I will stop in Friday

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