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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,819 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,819 reviews

December 25, 2018

Great Experience We just purchased our 5th VW from Dorito Bros. since 2003. Great experience as always! Very pleased with entire dealership - from sales to service! More

by THEDETRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear from a long-time customer such as yourself, thank you so much for trusting with your business over the years, we appreciate it!

December 23, 2018

Beetle This is the second beetle I purchased from Dirito Brothers and had the same salesman. I was treated well as a past customer and had a good experience. More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard maxwell
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business again Brooke and congratulations on your second Beetle!

December 23, 2018

Great service at Walnut Creek Diritos brothers I worked with Derik to buy a used Tiguan and he did a great job working with me on price and showing me how everything worked. It was a good experien More

by Kirsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know that Derik provided you with such great service and congratulations on your Tiguan!

December 23, 2018

Pleasant experience We purchased a new VW Atlas today The staff was very helpful. We didn't feel pressured and were helped along the way in making our decision. It was g More

by Xyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Miller, Derik Buchtel
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Atlas, and thank you for the review and recommendation!

December 23, 2018

To the point This team earned my business in 24 hours after I spent 6 weeks shopping for the same car, very straight forward and no hastle and I’ll definitely reco More

by Amir Sarofiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad you found you what you were looking for here at Dirito Brothers Amir, thank you for trusting us with your business!

December 22, 2018

Excellent customer service Kevin was fast and efficient, he even knew who I was when I told him the time of my appointment. Car ride home was within 5 minutes after signing in. More

by DEANNECARLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear Deanne, thank you so much!

December 21, 2018

Consistently Great Experience Everything was done on time and with high quality. Pickup was smooth and problem-free. I really appreciate being able to tell them when I'm on my way More

by iC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to write a review, we appreciate it.

December 21, 2018

Fast service and a speedy shuttle They took care of two recall items as well as done the required smog testing. It was done very efficiently! I needed the shuttle both directions, and More

by SAMUELDCOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two speedy shuttle drivers
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, we strive to make our customers service experiences efficient and pleasant!

December 20, 2018

So easy We where helped very quickly and your shuttle service was wonderful. Our driver was very personable and friendly. Shannon also helped us get in and o More

by MSILVERTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for posting this terrific review!

December 20, 2018

Very professional and courteous. I found the service center cordial and courteous. The waiting area was quiet, well stocked for this if us who opted to wait for service. Several cust More

by MSAZAHARACARTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Canela, Danny Keen
Dec 27, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, I'm glad we could make your visit pleasant!

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