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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,817 reviews

January 23, 2019

Exceptional Many thanks to Kevin for exceptional service and guidance. Kevin went above and beyond to resolve a problem with my wife's car. Will definitely reco More

by Fkhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin provided you with excellent service!

January 22, 2019

Recall Drop in my for recall , when I want to pick up my car check engine light on , Asking me $2400 to fix it, after they did a recall on it the check en More

by SMAILMOUCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Luong
Jan 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Smailmoucer, Without knowing the full details, all I can offer is to discuss this with your further as that doesn’t seem like the appropriate response to your concerns. Best regards, Rick Weible Dirito Brothers Volkswagen

January 22, 2019

Great service! The quality of service I received at this dealership far exceeds other VW dealerships I’ve been to. I was not sold services that I don’t need and was More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we are meeting and exceeding expectations, thank you Kim!

January 22, 2019

Overpriced for poor service Had an oil change that was severely overpriced. Salesperson didn’t include a tire rotation or even ask about it (even though I’m due). More

by vernettigyorgyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Luong
Jan 28, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear VernettiGyorgyi, Thank you for the feedback, our pricing is very competitive for the Bay Area full-service dealership but I certainly understand your frustrations. Kind regards, Dirito Brothers Volkswagen

January 21, 2019

The best dealership and best service and best cars! Great service, knowledgeable staff, patient, welcoming, honest and overall a great family put together over there. Gerard Rose is the best sales consu More

by RAMSEY.SALEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for this thoughtful review and recommendation!

January 20, 2019

The experience was excelent from start to finish The whole sales process was very good. I'm Happh with car so far if you want more check with me in six months goodby More

by JDOSTLER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad you're happy so far, and we hope you enjoy it for many years to come!

January 20, 2019

Best buying experience ever! We couldn't have been happier in buying our VW Golf from Dirito Bros. in Walnut Creek. Andres was very knowledgeable and obviously experienced with V More

by jopalmer7790
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your Golf, and thanks for letting us know that Andres provided you with such excellent service!

January 20, 2019

Scheduled maintenance 18 January 2019 Always nice that you have my service records on file , and know exactly what my car needs. Your employees are pleasant, efficient, and knowledgeable, More

by THEBIGM777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for posting this review!

January 19, 2019

My recent repair I had gotten to where I was going to other car repair places, it seemed I always had to go back because they always forgot to finish the job correctly More

by eileen.kearnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear Eileen, I'm glad to hear our attention to detail has won us back your business!

January 19, 2019

Absolutely fantastic from start to finish Scheduling the appointment was fast and when I arrived they were ready for me. Work was completed ahead of schedule and everything was perfect. I woul More

by Algsot4444
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to post a review about your experiences here!

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