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Direct Auto
Orlando, FL
5 Reviews
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Showing 5 reviews
March 08, 2026
Bought a 2014 BMW i8 – Major Undisclosed Structural Damage, No Response to Demand I purchased a 2014 BMW i8 (VIN ends in X64504) from Direct Auto Sales LLC in Orlando on October 15, 2025, for $48,99 Damage, No Response to Demand I purchased a 2014 BMW i8 (VIN ends in X64504) from Direct Auto Sales LLC in Orlando on October 15, 2025, for $48,998. The sale was marked “AS IS - NO DEALER WARRANTY,” and the Buyers Guide I signed listed “Frame-cracks, corrective welds” as possible major defects. The dealership’s website claims vehicles undergo a “rigorous inspection process” by experienced technicians to ensure “all components are in optimal condition” and that they provide detailed history reports for buyer confidence. (See screenshot) Three months later (January 2026), a BMW-certified inspection revealed significant pre-existing structural damage: • Cracked welds and a crack in the front subframe. • Missing screws on the subframe. • Flattened/damaged AC lines from prior impact. This is a safety-critical issue on the i8’s aluminum chassis—estimated repairs $15,000–$30,000+ (subframe replacement, alignment, AC lines). Carfax/AutoCheck reports showed a minor accident with cosmetic damage. I sent a formal demand letter via certified mail on February 14, 2026, requesting reimbursement for repairs and diminished value. no response whatsoever. This nondisclosure and the misleading representations about inspection/condition may violate Florida’s Deceptive and Unfair Trade Practices Act (FDUTPA, § 501.201 et seq.), including § 501.976 requirements for good-faith disclosure of known/inspectable structural defects by motor vehicle dealers. I relied on the claimed inspection and clean presentation when buying. This experience left me with an unsafe, high-repair-cost vehicle and no resolution from the dealer. This dealership throws customer service out the window. I’ve never bought a car with less than 1/8 tank of gas, a dead battery, a dead key fob, and then been ghosted by the salesman when confronted about these issues. Very untrustworthy business. I have much more photos and documents backing this claim if anyone is interested More
by Zack.monteleone
Employees Worked With
N/A
June 24, 2024
I recently bought a Nissan 350z from these guys. Car looks just as pictured online. I would highly recommend. They also put in a fresh new battery. Car looks just as pictured online. I would highly recommend. They also put in a fresh new battery. More
by Ontrack
Employees Worked With
Fahad
July 24, 2023
please don't purchase any vehicles from this dishonest auto fraud dealer! i purchased a car for $12,728.94 with a cashiers check. Mercedes dealership said that my car is NOT SAFE TO DRIVE! it has a safety auto fraud dealer! i purchased a car for $12,728.94 with a cashiers check. Mercedes dealership said that my car is NOT SAFE TO DRIVE! it has a safety recall. pretty cars on the outside and crappy on the inside. FRAUD ,FRAUD ,FRAUD. LAWYER TIME. More
by Royalty
Employees Worked With
Aron
October 31, 2022
Vehicle was not as decribed. ..no a/c blowing hot...the whole front end was shaking while normal driving...even more when braking...felt like the whole front end was about to fall ..no a/c blowing hot...the whole front end was shaking while normal driving...even more when braking...felt like the whole front end was about to fall apart....definetly not a brake rotor pulsation.....dirty....and no one wanted to negotiate the price....horrible buy on the honda civic if anyone wants to buy it...or unless you want to die...driving this vehicle More
by Chrisnando256
Employees Worked With
Unknown
