Dimmitt Chevrolet Inc.

Purchased a new Chev Traverse from Dimmitt. I spent most of the day at the dealership because the vehicle had just been delivered. The vehicle was prepped as far as putting the running boards on and also th of the day at the dealership because the vehicle had just been delivered. The vehicle was prepped as far as putting the running boards on and also the luggage rack and it was detailed. I wanted the vehicle that day so I waited for the work to be done. I did not finance the vehicle but the finance person took care of all the paperwork including getting my out of state registration to me in a few short days. That to me was an important part of the sale. I had spent so much time there that my salesperson (El) took me for lunch/dinner. I would definitely consider working with this dealership again. More

This is the second time that i had an appointment and my car just sat there all day without even having a diagnostic completed. What is the point of having an appointment. The communication and customer se car just sat there all day without even having a diagnostic completed. What is the point of having an appointment. The communication and customer service at this dealership is horrible. I will never return to this dealership. More

Fast, friendly and always does a great job. They are so professional and very nice professional and very nice More

Had $10,500 of work done due to accident. Took them from May to October to do the work. Lies after lies. My car has been towed back twice, electrical issues. It was towed in 3 weeks ago and I haven't heard May to October to do the work. Lies after lies. My car has been towed back twice, electrical issues. It was towed in 3 weeks ago and I haven't heard a word from them. they are a joke. I had to call Chevrolet to find out what's going on. I will never have anything to do with them again. More

I like that I have a clean quiet placerI work while my I like that I have a clean quiet placer I work while my car is being worked on. I like that I have a clean quiet placer I work while my car is being worked on. More

I had the pleasure of dealing with Eric at Dimmitt Chevrolet. In spite of all the horrible things going on at this time he worked really hard to find me a vehicle. I am most grateful! I highly recomme Chevrolet. In spite of all the horrible things going on at this time he worked really hard to find me a vehicle. I am most grateful! I highly recommend Dimmitt Sales Dimmitt service area; and Eric! More

Had over $4000 worth of work done on my vehicle, including new tires. When vehicle was returned, it had antifreeze down the front of the grill and bumper, and the brake fluid was overfill. One of including new tires. When vehicle was returned, it had antifreeze down the front of the grill and bumper, and the brake fluid was overfill. One of the new tires developed a huge orange sized bubble in the sidewall the same day I picked it up. On closer inspection I noticed the tires were a few weeks over two years old. I told them I expected tires less than a year old, or they should have at least told me they were over a year old so I could decide if I wanted two year old tires. They said too bad, they would not get me newer tires, or my money back. They even said the tires could be over 3 years old and they are still considered "new". When I went in to get the tire with the bulge replaced, with an appointment, it took them 4 1/2 hours to replace 1 tire, them before I drove off I noticed that the hubcap was barely hanging on and would have fallen off very soon. Then, I just tried to get the supposed rebate that was available on the tires, and the manufacturer says it expired last month, but I have a printed quote from the dealer with this month's date on it, but they can't help me. More

Took vehicle on due to an oil pressure alert. The service advisory took 2 day to inform me that I voided my warranty by using valvoline to change the oil. Also misinformed me that it was Dbl gasketed & then advisory took 2 day to inform me that I voided my warranty by using valvoline to change the oil. Also misinformed me that it was Dbl gasketed & then refused to diagnose the vehicle. More

Horrible customer service. Service Department will rip you off. They charged us $300 just for a diagnostic & "shop fees" then held our truck hostage until we paid it. The estimate was outrageous for repai you off. They charged us $300 just for a diagnostic & "shop fees" then held our truck hostage until we paid it. The estimate was outrageous for repairs we didn't even request. Beware, this guy is a scammer. More

My service advisor is beyond helpful even when things don’t go as planned. She makes me want to have my next car be a Chevy just so I can keep coming there for service. (Deanna) don’t go as planned. She makes me want to have my next car be a Chevy just so I can keep coming there for service. (Deanna) More