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Diehl of Robinson
Robinson Twp, PA
555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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555 Reviews of Diehl of Robinson
September 21, 2023
Professional, kind, went over services, no wait time to pick up my vehicle. Just 1 small thing just notice my mud flaps in the back were put on wrong. I purchased the vehicle like that. pick up my vehicle. Just 1 small thing just notice my mud flaps in the back were put on wrong. I purchased the vehicle like that. More
by karenlunardi
Verified CustomerEmployees Worked With
Bob Wolford
September 21, 2023
Had to wait several weeks due to parts backlog. Bob explained situation in advance and work to replace was done promptly on scheduled date once part was received. Bob explained situation in advance and work to replace was done promptly on scheduled date once part was received. More
by cmdr
Employees Worked With
Bob Wolford
September 21, 2023
I had a 2 1/2 hour wait for an oil change and tire rotation they were very unorganized and never answered any of my phone calls when I tried to call and schedule. rotation they were very unorganized and never answered any of my phone calls when I tried to call and schedule. More
by ALANNA.KOCH
Employees Worked With
Jessica Hertel, Bob Wolford, Logan Powell, Tom Richardson, Kevin Geyer
September 20, 2023
Diehl gave me amazing customer service. Jessica worked hard to get me the best service possible. I’m extremely pleased. I was greeted by name when I arrived and felt like I was given a 5 st Jessica worked hard to get me the best service possible. I’m extremely pleased. I was greeted by name when I arrived and felt like I was given a 5 star treatment. Thank you Diehl! More
by emrail_ferguson
Employees Worked With
Jessica Hertel, Bob Wolford
September 19, 2023
My experience at this dealership was excellent. Ralph could not have been more kind or helpful with the entire buying process. Customer service is top notch! Ralph could not have been more kind or helpful with the entire buying process. Customer service is top notch! More
by PANDORA1104
Employees Worked With
Lisa Parisi- Hill, Raffaele Marchese
September 19, 2023
Initial interaction during sale discussions was great with JJ (Sales) and Mike (Finance). After sale was complete I found financial discrepancy (in my favor) and it has been almost 3 weeks and discrepan with JJ (Sales) and Mike (Finance). After sale was complete I found financial discrepancy (in my favor) and it has been almost 3 weeks and discrepancy still not resolved. Also, 4 new wheels were installed only to find out that the tire monitor sensors were all damaged and not repaired. Had to take to another local dealer to have them repaired. More
by FERGIE0
Employees Worked With
Tom Richardson, JJ Morelli, Michael Master
September 19, 2023
I was very pleased with the detail that was provided to me about the service performed on my vehicle. Bob Wolford (my service rep) explained, in detail, all the diagnostics and troubleshooting that was don me about the service performed on my vehicle. Bob Wolford (my service rep) explained, in detail, all the diagnostics and troubleshooting that was done to find a bad connection that was giving me repetitive DTCs. Everything seems to be working properly now since the repair was completed. The technician that worked on the vehicle was also very good at documenting all the connections he checked in order to find the faulty wire. I definitely would recommend Diehl of Robinson to family and friends. More
by SWIECHP
Employees Worked With
Bob Wolford
