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Diehl of Robinson

Robinson Twp, PA

4.6
555 Reviews
Call Dealership (412) 438-3198

6181 Steubenville Pike

Robinson Twp, PA

15136

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555 Reviews of Diehl of Robinson

October 18, 2023

Good people to deal with excellent service promp service and a all around good experience More

by hatchman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali hatcher, Kevin Geyer
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 18, 2023

I bought my car at this location and happy with that service; however, never dealt with Tom Richardson so not sure why I keep getting emails to rate my experience. I will state that new wheels were More

by FERGIE0
Workmanship
Recommend Dealer
No
Employees Worked With
JJ Morelli, Michael Master
Report | Print
October 16, 2023

The service was good and communicative. The project was completed and the issue was fixed. More

by JBERTHNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it! How can we turn your three star review to five?

October 09, 2023

They were all as friendly as you could possibly get, and Jennifer promised work to be done, and it was done just like she said. More

by cjshorts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 07, 2023

It was really great. The experience was amazing. Everything was the way it was supposed to be. More

by j.garber1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel, Bob Wolford, Logan Powell, Tom Richardson, Kevin Geyer
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 06, 2023

Always willing to help great service and quick turnaround on my oil change need to get Used More

by KJS456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel, Kevin Geyer
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 06, 2023

Great service, fast , friendly, work preformed to my standards, clear communication, recalls preformed and routine maintenance More

by AMANDA@EFLIGHTINGPITTSBURGH.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 04, 2023

As a fleet manager, I consider Diehl as an extension of my maintenance department. They accurately diagnose issues and repair them properly to keep my trucks on the road. More

by bobreagan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanics , Logan Powell, Tom Richardson
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

October 04, 2023

Great experience leading my Warlock. .....would recommend to a friend..1 issue with the wiper blades, but all in all great purchase More

by Harlyjoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Morelli
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Hi! Thanks for taking the time to share your positive experience. We truly appreciate it!

Jan 17, 2024 -

Harlyjoe1 responded

great service.....truck was ready earlier than exprcted !

October 03, 2023

I have taking my Dart here for 8 years to Diehl in Robinson, and although my issues were resolved, the standard of knowledge, organization, and overall care was definitely declined since last year. I More

by rysere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hertel
Report | Print
Jan 17, 2024 -

Diehl of Robinson responded

Thank you for being a loyal customer for the past 8 years and for sharing your recent experience with us. We sincerely apologize for any inconvenience you've faced during your recent visit. This is not the level of service we aim to provide, and we're genuinely sorry for any lapses in our usual standards. Your concerns have been noted, and we will be conducting a thorough review of our processes to address and rectify the issues you've raised. Thank you for bringing this to our attention, and we look forward to the opportunity to improve your perception of Diehl.

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