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Diehl Toyota of Hermitage - Service Center

Hermitage, PA

4.5
259 Reviews

259 Reviews of Diehl Toyota of Hermitage - Service Center

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December 17, 2024

The service department has always been accommodating and professional and friendly. I have very few complaints whenever I have been there. More

by patricia.veronesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

December 10, 2024

All went smooth and quick and staff was very pleasant. Glad they are in our town. More

by phillyd2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

December 09, 2024

Service was on time and done in a timely manner. The Employees were polite and informative. More

by saalls4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

December 08, 2024

Definitely do not buy from Diehl let alone get your vehicle serviced there. Every single experience has been a nightmare! More

by reemtsen1223
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Made appointment for a oil change went in on said appointment and they had no proof of my appointment went back next day. More

by dokato8
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

The service was friendly and helpful. The only thing that was lacking was that they were unable to fill my washer fluid due to a machine failure. I just didn’t understand why they were no More

by koolz72910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barninger
December 02, 2024

Scheduled my appointment online after not being able to talk to a real person . Upon arrival I was informed that the service dept was double booked being I made the appointment online . I know stuff happen More

by jmowrey700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Barninger
November 29, 2024

2 hours for an inspection on a 2023 vehicle? Come on slap it on there. What is the point in making an appointment if y’all are just going to bring it in the garage an hour and a half after I sho More

by fergusonm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Did a great job…I had my first service appointment for a tire rotation…Had a fast turnaround. More

by Cdangert123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

November 21, 2024

Low tire pressure sensor was NOT checked fixed with new tire put on 50degres comes on More

by kim_five_oclock_somewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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