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Diehl Toyota of Hermitage

Hermitage, PA

4.6
471 Reviews
Call Dealership (724) 901-6295

2757 E State St

Hermitage, PA

16148

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471 Reviews of Diehl Toyota of Hermitage

October 12, 2024

Very professional…Jimmy tamber was remarkable. .the young man that showed me how to set up the computer More

by IRISHKMMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Hartman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 10, 2024

Courteous, professional, and easy to work with during the purchase process. I was able to get exactly what I wanted More

by Utbowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 10, 2024

Dave in the service department did a wonderful job with our vehicle’s scheduled service. He is always accommodating and very responsive and friendly. He makes you feel like a valued customer. Great asse More

by Justin Magestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones, Dave Bauman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 10, 2024

Awesome customer service and really friendly people. Didn’t give me the run around and gave me the facts straight More

by Sennett54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 08, 2024

Two hour wait due to staffing issues, parts on backorder with no date availability, charged diagnostic for an issue that was clearly visible and had been eyeballed by service department the week before. Sai More

by kathryn53fulford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
Report | Print
October 07, 2024

I did this already. I think the process is pretty frustrating. Please fix it thanks More

by wtrachtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 06, 2024

Was a very nice experience. Great salesman. First time I have bought at Diehl. Will recommend to family and friends. More

by cowman00007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley, Patricia Hartman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 04, 2024

Financial section was not prepared- excessive time required to complete financial documents. Spent almost 4 hours waiting for loan documents. More

by timsmeeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Pantone
Report | Print
October 04, 2024

Great customer service. The process for an inspection, tire rotation and second l key fob should not take over 3 hours. The amount of time it took is my only concern. More

by rmchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

September 29, 2024

Diehl has always been amazing! I have had nothing but positive things since buying my car! Thank You! More

by Theresapartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair, Donna Jones, Eric Kramer, Benny Kolidakis, Rick Layman, Dave Bauman
Report | Print
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

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