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Diehl Toyota of Hermitage

Hermitage, PA

4.6
471 Reviews
Call Dealership (724) 901-6295

2757 E State St

Hermitage, PA

16148

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471 Reviews of Diehl Toyota of Hermitage

December 08, 2024

Definitely do not buy from Diehl let alone get your vehicle serviced there. Every single experience has been a nightmare! More

by reemtsen1223
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Jones, Dave Bauman
Report | Print
December 05, 2024

The service was friendly and helpful. The only thing that was lacking was that they were unable to fill my washer fluid due to a machine failure. I just didn’t understand why they were no More

by koolz72910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones, Dave Bauman, Charity Hamm, Eric Barninger
Report | Print
December 05, 2024

Made appointment for a oil change went in on said appointment and they had no proof of my appointment went back next day. More

by dokato8
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
Report | Print
December 02, 2024

Scheduled my appointment online after not being able to talk to a real person . Upon arrival I was informed that the service dept was double booked being I made the appointment online . I know stuff happen More

by jmowrey700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Barninger
Report | Print
November 29, 2024

2 hours for an inspection on a 2023 vehicle? Come on slap it on there. What is the point in making an appointment if y’all are just going to bring it in the garage an hour and a half after I sho More

by fergusonm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bauman
Report | Print
November 29, 2024

Friendly, courteous, knowledgeable, salesperson. Answered all our questions and if he didn’t know answer he found answer quickly More

by uzarski001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Pantone
Report | Print
Nov 29, 2024 -

Diehl Toyota of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service. - Juanita F. (Executive Assistant)

November 28, 2024

Jason was great to work with. He was easy to work with without being overbearing. More

by Highlander/Rav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley, Patricia Hartman
Report | Print
Nov 29, 2024 -

Diehl Toyota of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service. - Juanita F. (Executive Assistant)

November 28, 2024

The guy named Rick was absolutely awful as the General Manager, he needs a new job More

by aholiga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ralph Arcuri, Jake Pantone, Elijah Deraps, Christopher Capone, Patricia Hartman, Dakoda Buck
Report | Print
November 28, 2024

Smooth transaction. Thanks to Rick and Jake for holding the vehicle for me. Thank you More

by Joggi840
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Pantone, Patricia Hartman
Report | Print
Nov 29, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Sales Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

Nov 29, 2024 -

Diehl Toyota of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service. - Juanita F. (Executive Assistant)

November 26, 2024

Did a great job…I had my first service appointment for a tire rotation…Had a fast turnaround. More

by Cdangert123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Report | Print
Nov 29, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita F. (Executive Assistant)

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