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Diehl Toyota of Hermitage

Hermitage, PA

4.6
471 Reviews

2757 E State St

Hermitage, PA

16148

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471 Reviews of Diehl Toyota of Hermitage

January 02, 2025

xxxx more communication, all started with Diehl Kia just been bad experience with purchase and there service department More

by Brian Freyermuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy Blough
January 02, 2025

It was pleasant experience Chris did awesome job explaining also other sales team members helped to have my experience very relaxed More

by babarane67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Layman, Christopher Capone, Patricia Hartman
Jan 16, 2025 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Sales Department and look forward to continuing to serve you. - Juanita (Executive Assistant)

January 01, 2025

Elijah made the process quick and easy. Great to work with. They were down a finance manager making the process longer than necessary but Andrew worked quickly once we met with him! More

by Asearle1317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps, Andrew Reckhart
Jan 17, 2025 -

Diehl Toyota of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service! - Juanita (Executive Assistant)

January 01, 2025

Sales part of the company is great. Service needs improvement. Honesty goes a long way. More

by Kimmy0195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Fraley, Dave Bauman
December 29, 2024

Ryan left us during the deal but Chris Capone took over. He did a great job! He stayed well past closing time to finish the deal and show us the features of the van we bought. The dealership over all was ex More

by dparsonjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Layman, Christopher Capone, Patricia Hartman, Ryan Firmi
Jan 16, 2025 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Sales Department and look forward to continuing to serve you. - Juanita (Executive Assistant)

December 28, 2024

Try to tell me my tire sensors were bad. Wanted me to purchase new ones for 800+. Got second opinion and they are fine. Told me they checked my spare tire and they never touched it.!!!!!!😡� More

by Lou.paxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of them
December 27, 2024

Very professional and friendly and quality work. Waiting lounge was clean and comfortable. Greatly appreciate all they did. More

by knappdavid428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
Jan 17, 2025 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

December 26, 2024

Very disappointed in how dirty my car was after service. Grease on the door handles, steering wheel and middle consol. Plus my floor coverings were moved out of place and all bunched up and the towel I did More

by mtoyota2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
December 24, 2024

Great communication and prompt service with explanations of everything that was worked on with inspection and tire rotation More

by Wbrest74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Fair, Donna Jones, Jessica Kelecseny, Eric Kramer, Rick Layman, Dave Bauman, Charity Hamm, Patricia Hartman, Andrew Reckhart
Jan 17, 2025 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you. - Juanita (Executive Assistant)

December 23, 2024

Fast and efficient. I was hesitant about going back to Diehl since I'd always had good service from Mel Grata and Taylor but things didn't get off to a good start when More

by twdarby
Recommend Dealer
Yes
Employees Worked With
Charity Hamm
Jan 17, 2025 -

Diehl Toyota of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to hopefully continuing to serve you. - Juanita (Executive Assistant)