Diehl Toyota of Hermitage

Elijah was excellent and had great knowledge and communication during the process. I would recommend Elijah to anyone buying a car at Diehl. Thanks! communication during the process. I would recommend Elijah to anyone buying a car at Diehl. Thanks! More

I have been taking my car there for regular maintenance since 2012. Service is always accommodating and curtious. since 2012. Service is always accommodating and curtious. More

I've been using the Toyota service department since the day I bought my truck. I've never had any issues. Randy, Benny and the tech's do a great job! day I bought my truck. I've never had any issues. Randy, Benny and the tech's do a great job! More

The waiting area is pleasant and comfortable. Employees seem to be kind, considerate and helpful. Employees seem to be kind, considerate and helpful. More

Great dealership and great sales people to work with on buying a car. Bought my last three cars from them. buying a car. Bought my last three cars from them. More

Good and knowledgeable staff. Very happy with them. Went for a recall and they fixed the issue. Very happy with them. Went for a recall and they fixed the issue. More

Fine service, reasonable time, clear explanation of service performed. I appreciate the work they did for me service performed. I appreciate the work they did for me More

We were given an appointment very quickly and our problem was resolved. We were kept updated on the progress and cost. was resolved. We were kept updated on the progress and cost. More

Wouldn't take my certified check, had to come back. One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old a One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old and put a sticker over it with the "new" fee that was on my invoice. The dealership should have "ate" the difference or offered a could more free oil changes or something. Big pluses for Jason, he did a great job and kept me informed. I know I made him do extra work to brush up on the Prime and I would nominate him to be your dealerships go-to guy for any EV/hybrid purchases from anyone in the future. These vehicles are so advanced, you need someone who specializes in them. I would also invite customers back for a follow-up visit after they have had their car for about a month to go over any of these features the new car owner had discovered while driving the vehicle their first month and were unsure of or just need a refresher. There is so much to take in at the time of purchase, you just can't absorb everything. More