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Diehl Mitsubishi
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 218 reviews
Carl Holt was our sales person. he was very nice and helpful in answering all our questions. We purchased a 2011 Grand Caravan on 6/30/2012. thanks Carl helpful in answering all our questions. We purchased a 2011 Grand Caravan on 6/30/2012. thanks Carl More
My wife and I purchased our Town & Country from Waikem Mitsubishi nearly a year ago, and couldn't have wished for anything better. We met with Terry to help us find a vehicle. She was knowledgeable Waikem Mitsubishi nearly a year ago, and couldn't have wished for anything better. We met with Terry to help us find a vehicle. She was knowledgeable and helpful without ever being pressuring or overbearing. With her help, we found exactly the type of van we were looking for. The process was quicker and the people more friendly than at other car dealerships we've visited. We still get our regular maintenance from their shop, and couldn't be more satisfied. More
we purchased a used 2011 ford crown victoria from Waikem Mitsubishi used car super center.It was the most pleasant car buying experiance we have ever had,the salesman carl holt made it so.,he was very pleas Mitsubishi used car super center.It was the most pleasant car buying experiance we have ever had,the salesman carl holt made it so.,he was very pleasant not pushy and very knowledgeable about his product he took his time and made sure we understood everything that was taking place. we would definitely purchase from carl and waikems again! we will reccomend waikems to our friends and relatives. More
i have bought 2 cars off waikem in the last yr. i love this dealership!! mike is an awesome salesman and very pleasant. hes not pushy and listens to your needs. i would and have referred people to this dealership!! mike is an awesome salesman and very pleasant. hes not pushy and listens to your needs. i would and have referred people to him. jorge is also a nice man to deal with. he always says hi and always willing to work with the finances i can afford. i recently bought a used car for my 16 yr old. they showed me some decent cars for the price i could afford... i found a couple issues and they fixed them for me i would continue to buy from them!!! More
I have purchased a couple of vehicles, and so far Waikem has been the best experience. Roger and George were both very helpful. i would highly recomend this dealership to anyone searching for a new or used has been the best experience. Roger and George were both very helpful. i would highly recomend this dealership to anyone searching for a new or used vehicle. More
I bought a 2004 Dodge Neon from Doug Alsept last week at the wholesale lot and I love my car. I also purchased a CRV @ 2 years ago from him and he treated me very well so i went back. Thanks Doug and keep u the wholesale lot and I love my car. I also purchased a CRV @ 2 years ago from him and he treated me very well so i went back. Thanks Doug and keep up the good work! Jayme Delong More
Terry was very helpful and friendly. She went above and beyond what she had to do. They didn't have the color I wanted so she actually went to another dealer to pick it up so I could have the new Mitsubis beyond what she had to do. They didn't have the color I wanted so she actually went to another dealer to pick it up so I could have the new Mitsubishi Outlander for my vacation in South Carolina. I am very pleased with her. More
Terry and Sam treated me great. I was looking for a affordable car to get to and from work within my budget. Sam took me every where to look at all the cars in my range. Terry and Sam are the best in affordable car to get to and from work within my budget. Sam took me every where to look at all the cars in my range. Terry and Sam are the best in the buisness. No pressure and they treat you very well. Terry and Sam went way beyond the standards of what customer service should be! I will be comming back for sure. More
My husband and I purchased a van from Terry this past fall, and also purchased Waikem's oil change package at that time. I recently went in to Waikem to use my first oil change. Prior to the oil change fall, and also purchased Waikem's oil change package at that time. I recently went in to Waikem to use my first oil change. Prior to the oil change, I called Terry Warren, and she was more than happy to make an appointment for me with the service center on the day that I was available. On the day of the appointment, she personally took me to the service center, and made sure I was all set. Chuck in service took it from there and handled my service very professionally. I am so pleased with the customer service I have received during both of my recent visits to Waikem Mitsubishi! More
I bought a new Mitsubishi Outlander last summer. Since that time I have brought it in and had the oil changed. Chuck in service was very helpful. Terry arranged the appointment for me and the whole proc that time I have brought it in and had the oil changed. Chuck in service was very helpful. Terry arranged the appointment for me and the whole process was very smooth and hassle free. More