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Diehl Mitsubishi
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 218 reviews
excellent What a wonderful group of people to work with so pleasant and nice keep up the good work love all of you. you are a 10 What a wonderful group of people to work with so pleasant and nice keep up the good work love all of you. you are a 10 More
Great Experience! I recently purchased a used vehicle from Waikem Mitsubishi and love it! I spoke with Olivia before coming in and she gave me all the information on th I recently purchased a used vehicle from Waikem Mitsubishi and love it! I spoke with Olivia before coming in and she gave me all the information on the vehicle and had it pulled up when I came into the dealership to meet with her manager. The process was very stress free and I would recommend Waikem to anyone looking for a vehicle! More
We had a great experience at Waikem Mitsubishi - our salesman, Roger Kinney was very knowedgable, friendly and patient during the negotiations. He went far above the normal, we felt, as he saved us a t salesman, Roger Kinney was very knowedgable, friendly and patient during the negotiations. He went far above the normal, we felt, as he saved us a trip back to the dealership to get the title for our old car, by following us home (a 45 minute drive). We are return customers to this dealership because of the last vehicle we purchased (a 2006 Outlander) - it ran as good as it did the day we bought it, but because it was 8 years old we decided that it was time to buy a new one. We love the car and appreciate the service we got at Mitsubishi Motors. More
Great Experience. I recently purchased an '08 Honda Civic from Waikem Mitsubishi and had a great experience. I got a great deal on the car. Brendan Flynn was my salespe I recently purchased an '08 Honda Civic from Waikem Mitsubishi and had a great experience. I got a great deal on the car. Brendan Flynn was my salesperson and he, along with the rest of the staff, was very helpful as well as knowledgable. They were very easy to get along with and made the whole process very easy and comfortable. I definitely recommend visiting there or contacting Brendan Flynn if you have any questions or in the market for a new or used car. More
Carl was great to work with. The first time we went to browse and he was very informative and low pressure. We weren't looking to purchase for a more weeks and actually felt confident enough in Carl and w browse and he was very informative and low pressure. We weren't looking to purchase for a more weeks and actually felt confident enough in Carl and waikem that went ended up going back within days! We were having our second child in a few days and Carl called us to check on how everyone was doing and congratulate us on your new little one. Will refer ALL of our friends to Carl at Waikem. More
I came to Waikem to purchase a new car. We actually went on a Saturday and started the deal with Carl. He was very friendly, listened to what I wanted and didn't try to oversell me. I knew what I was lookin on a Saturday and started the deal with Carl. He was very friendly, listened to what I wanted and didn't try to oversell me. I knew what I was looking for and that is exactly what he showed me. I did have to come back on Monday to finish the paperwork and that is when Terri stepped in.( Carl had caught a bug) I picked out the specific Outlander Sport I wanted and we took it for a drive. I have never had someone so thoroughly demonstrate the features of the car I was buying as Terri did. While we signed the final paperwork Terri even went back and helped the guys finish detailing it. Once it was brought around she set up the Bluetooth for me and we went happily on our way. Carl has called since and asked how it was doing for us and making sure we were happy with the purchase. We are, and we will gladly recommend Waikem to our family and friends when it is time for them to buy a new car. More
Waikem Mitsubishi deserves a rating of 5 stars in my book! My husband worked with Terry Warren a couple years ago to purchase a preowned vehicle, and we were so satisfied with our experience we returned book! My husband worked with Terry Warren a couple years ago to purchase a preowned vehicle, and we were so satisfied with our experience we returned about a year later to purchase a second vehicle from her! This time she found a great deal for us: a 2013 Mitsubishi Lancer for a remarkable price! This saleswoman goes the extra mile to find what you need and does what it takes to put you behind the wheel. And her customer service doesn't stop there! She continues to make appointments for us at the Service Center per our request, which I find to be invaluably helpful! Thanks! More
Sam Rossi was my salesman he got me a great deal on a great car. I could't be happier. He went the extra mile and got my car undercoated for me also.I will recommend him and Waikem's to all my friends. T great car. I could't be happier. He went the extra mile and got my car undercoated for me also.I will recommend him and Waikem's to all my friends. Thanks it was a pleasure I am a very happy customer. More
While helping my sister purchase her first car, I had the pleasure of meeting Michael Trissel at Waikem Mitsubishi. His customer service, patience and professionalism are the finest I've ever experienced in pleasure of meeting Michael Trissel at Waikem Mitsubishi. His customer service, patience and professionalism are the finest I've ever experienced in my 40 years of purchasing many cars. My sister enjoyed a very positve experience and just loves her Certified Kia Forte. Mike also introduced us to Chuck Green, Service Advisor. Again, another Waikem professional. Superb job Waikem Auto Family!!! I now have a new home for my future auto needs too! More
Mike Trissel is a friendly and sweet young man. He has helped me and my family get in a few car's this past year. I have and will contiune sending him and george customers I will only shop at Waikem Auto helped me and my family get in a few car's this past year. I have and will contiune sending him and george customers I will only shop at Waikem Auto Family and only work with Mike Trissel! More