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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

August 30, 2024

Sales manager extremely rude. I had my car serviced and personal items were stolen from my car. More

by lisalincoln70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, Donnie Gutherie
August 30, 2024

My service was great. Timely, Friendly staff & amazing customer service. Lexie is always on top of things. Big shout out to her. More

by Divaatalltimes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great staff, Donnie Gutherie
August 30, 2024

Easy in easy out , checkin was smooth and the work was completed in a timely manner . My service tech was well informed and got accomplished everything I asked for. Thank you More

by ebay4072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
August 29, 2024

I've always had a good experience with this service center. The people who greet me are very professional and explain what to expect. More

by BUCKEYESFAN430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
August 28, 2024

A great experience Prompt no problems the service advisor was great and the manager and everything explained very well More

by STEVE.ALLENSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
August 27, 2024

We cannot say enough good things about this dealership! Our Salesman, Mason, was always helpful even after we bought the car. We would call him from Pennsylvania and he was always there to answer any qu More

by cherylcope469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason and Wesley
August 27, 2024

No problem. Courteous and on time with apt. Very professional. No complaints with our vehicle. More

by donandpattipage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wengard 5 stars
August 26, 2024

I have had nothing but positive experiences at the dealership with my 2024 Kia telluride. They’re very friendly and helpful and very satisfying to know that they are a great dealership! More

by lchteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
August 26, 2024

Very Satisfied! They went above and beyond to get me the exact car I wanted at a fair price. More

by Mike Fox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wengerd, Donnie Gutherie
August 23, 2024

I was looking for a niro or sportage. .ken ganley wanted extra $6k dummy money.. Me not Dummy..i looked online you had 3 niro.,1 a touring..now my touring its great.. And you dealer give More

by STEVEBAAB61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I bought from Ron Brunty..in sales, Donnie Gutherie
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