Diehl Kia of Massillon

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. of the functions like my navigation would work. I will call for an appointment to get this corrected. More

I am very happy with my experience with my salesman. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. More

Excellent service from the minute I walked in. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. More

I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I brought it in. They also didn’t top off my washer fluid either. I thought that was part of an oil change? More

The purchase of my car was handled by Jason. He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my ques He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my questions. This is my third vehicle purchased from there and y’all haven’t let me down. More

Honesty goes along ways, finding some things we didn’t see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month More

Everyone was very nice and took care of my car. They did the service in great time. Thank you They did the service in great time. Thank you More

So very welcoming the moment you walk through the door! There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted wh There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted white though, and they called around and found one! The next day we did the paperwork, and drove our new vehicle home! It was a stress free and very pleasant experience! I appreciated the employees congratulating us on our new vehicle also. You can tell they all work as a team. We have and continue to recommend Diehl to anyone that is interested in buying a new vehicle! More

Bought 3 vehicles from Massillon store, very good help with what you need So far so good with what you need So far so good More

My Kia Sorento is 11 years old! I have been taking it to this dealership every year yo be serviced. Excellent service every time, I have been taking it to this dealership every year yo be serviced. Excellent service every time, More