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Diehl Kia of Massillon
Massillon, OH
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
September 04, 2024
I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I brought it in. They also didn’t top off my washer fluid either. I thought that was part of an oil change? More
by Sara_minard
Verified CustomerEmployees Worked With
September 04, 2024
Excellent service from the minute I walked in. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. More
by faithbambeck
Employees Worked With
September 01, 2024
The purchase of my car was handled by Jason. He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my ques He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my questions. This is my third vehicle purchased from there and y’all haven’t let me down. More
by DEANOJAZ
Employees Worked With
Jason 5 stars
September 01, 2024
Everyone was very nice and took care of my car. They did the service in great time. Thank you They did the service in great time. Thank you More
by mimiking45
Employees Worked With
August 31, 2024
So very welcoming the moment you walk through the door! There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted wh There was no wait time for someone to help us. Our question’s were answered, got to test drive. Decided it was the right vehicle for us. I wanted white though, and they called around and found one! The next day we did the paperwork, and drove our new vehicle home! It was a stress free and very pleasant experience! I appreciated the employees congratulating us on our new vehicle also. You can tell they all work as a team. We have and continue to recommend Diehl to anyone that is interested in buying a new vehicle! More
by kgi2059074
August 31, 2024
Bought 3 vehicles from Massillon store, very good help with what you need So far so good with what you need So far so good More
by KHOLMES6474
Employees Worked With
August 31, 2024
My Kia Sorento is 11 years old! I have been taking it to this dealership every year yo be serviced. Excellent service every time, I have been taking it to this dealership every year yo be serviced. Excellent service every time, More
by kimgeorge26
Employees Worked With
August 30, 2024
Sales manager extremely rude. I had my car serviced and personal items were stolen from my car. I had my car serviced and personal items were stolen from my car. More
by lisalincoln70
August 30, 2024
My service was great. Timely, Friendly staff & amazing customer service. Lexie is always on top of things. Big shout out to her. Timely, Friendly staff & amazing customer service. Lexie is always on top of things. Big shout out to her. More
by Divaatalltimes50
