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Diehl Kia of Massillon
Massillon, OH
236 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 236 reviews
May 14, 2024
We had a great experience from our salesman, Mason Ford then Wesley in finance & then Vic finalizing our purchase. Everyone was very accommodating until the end of the final paperwork & we were well past c then Wesley in finance & then Vic finalizing our purchase. Everyone was very accommodating until the end of the final paperwork & we were well past closing. We really appreciated all their time that they put into helping us get into our beautiful new Telluride. Mason was awesome from the time we got there, until we left. He answered all our questions & helped us with all the new features. He was quite a gentleman to talk with & mentioned for us to call him with any questions or issues. He made us feel comfortable going through the purchasing process. We're very happy with our experience & the SUV. Thank you. Bob & Teresa More
by tlowers1962
Verified CustomerEmployees Worked With
Mason Ford, Wesley in Finance & Vic in Finalizing the Lease
Helpful May 13, 2024
They are very friendly. Josh was the sales person I worked with. He was so helpful. Josh called me in the morning, and that afternoon I had a new car. I love my Kia Sportage Josh was the sales person I worked with. He was so helpful. Josh called me in the morning, and that afternoon I had a new car. I love my Kia Sportage and would recommend this dealership to anyone looking for a car. More
by tiptoncharolette6
Employees Worked With
Josh
May 12, 2024
They dont call you back for resolutions on stuff but push hard for that perfect survey rating!!!! Love the car but dont love the communication skills at all hard for that perfect survey rating!!!! Love the car but dont love the communication skills at all More
by holzworth_249
Employees Worked With
May 06, 2024
Experience with KA in general is very poor. The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every si The wear pattern on my tires is very uneven although my vehicle has been serviced every 6 months as recommended. Records show tire rotation every six mo. - very difficult to believe as the outside of each tire is very worn while the inside is much less worn. More
by kaguthrie3
Employees Worked With
I did not see any sales people
May 04, 2024
Great experience, it was easy communication and a better price when compared anywhere. Awesome experience! price when compared anywhere. Awesome experience! More
by senthilcapt
Employees Worked With
May 02, 2024
Courteous, knowledgeable, and helpful during and after our car shopping needs. We had a tight schedule and they helped us get in and out quickly. our car shopping needs. We had a tight schedule and they helped us get in and out quickly. More
by stinger188
Employees Worked With
Daniel
April 29, 2024
They were very good and respectful! They were on time and wasted no time getting my vehicle completed. They were on time and wasted no time getting my vehicle completed. More
by MTERRELL1650
Employees Worked With
April 28, 2024
The process was smooth, fast and efficient. Ron, Logan and Tony were professional and a joy to work with. It was a pleasant experience. Thank you! Ron, Logan and Tony were professional and a joy to work with. It was a pleasant experience. Thank you! More
by daneenanderton
