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Diehl Kia of Massillon

Massillon, OH

4.4
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 413 reviews

September 16, 2024

Courteous, on time, efficient, and at this time we have no other problems. Liove the car More

by donandpattipage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wengard
September 15, 2024

Service was great, no complaints. In and out quick- nice area to wait- chargers if you needed or drinks. More

by littlemrsT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Diehl is absolutely an awful place to buy a car from or take a car for maintenance work. I will never take my car back here or buy a car again here. More

by alyssarogers1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi
September 12, 2024

They were very good and took care of fast thank you was very satisfied trip More

by l_bollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

The interior windows and door jams were filthy. I had to clean them myself. It appeared they were wiped down with a dirty rag which left them dirty. More

by Bjjblink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordale
September 08, 2024

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ More

by brandonhoskins76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
September 07, 2024

Great to work with and makes the process of buying a car easy. Jason was an awesome representative More

by johnson.3206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
September 07, 2024

Already told you on other rating. I find your dealership very poorly managed. No problem with salesman More

by sur.jones555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Have no idea other than Daniel Hewett
September 05, 2024

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. More

by mikeobrien0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 04, 2024

I am very happy with my experience with my salesman. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. More

by david.oliver.kling
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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