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Diehl Kia of Massillon
Massillon, OH
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
October 10, 2024
Could not get a hold of anybody at Kia Service to talk to about picking up my car . Had same problem reaching someone to schedule my recall replacement parts . Hope the workmanship performed on my care i to about picking up my car . Had same problem reaching someone to schedule my recall replacement parts . Hope the workmanship performed on my care is better than customer service 😗😗 More
by ftk250
Verified CustomerEmployees Worked With
Bob
October 07, 2024
Very fast and courteous . Explained everything very well to me and did not take long at all Explained everything very well to me and did not take long at all More
by kaustin1953
October 07, 2024
Staff was very friendly and helpful. Daniel was super to work with and even spent time after hours on a Friday to help us find a car. Daniel was super to work with and even spent time after hours on a Friday to help us find a car. More
by alison15
October 05, 2024
The service was great and very quick. I would definitely recommend Diehl Kia to anyone in the market for a car. I would definitely recommend Diehl Kia to anyone in the market for a car. More
by Yvcadav29
Employees Worked With
October 04, 2024
After repair requested additional information on recalled software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. More
by Rcs224
Employees Worked With
October 04, 2024
Staff was great and professional. The best part is they didn't force me to sign an Arbitration Agreement to buy a car The best part is they didn't force me to sign an Arbitration Agreement to buy a car More
by canary0
Employees Worked With
October 01, 2024
The staff was very helpful and I was in and out quickly. I even had a recall fixed I even had a recall fixed More
by lapage0703
Employees Worked With
September 29, 2024
We know for sure our car was damaged in the service garage and after going in twice, calling everyday for two weeks, we have gotten no response. We will never be returning and taking our business to a garage and after going in twice, calling everyday for two weeks, we have gotten no response. We will never be returning and taking our business to a different Kia, along with posting a review online shortly. We will make sure others know not to come. More
by evansma.teach
Employees Worked With
Service Department
