Diehl Kia of Massillon

Dwayne Scott review We went to dealership not really sold on buying this type of car since we really wanted a bmw. However, the sales rep Dwayne Scott was so knowledgabl We went to dealership not really sold on buying this type of car since we really wanted a bmw. However, the sales rep Dwayne Scott was so knowledgable and genuinely interested in the features we are looking for that it has now become one of our choices. We have not purchased yet but when we are ready we will definitely buy from him More

Phenomenal service I highly recommend Jeff Ross. He thoroughly educated my husband and I about our new Kia Sorento. He went above and beyond to find me exactly what I wa I highly recommend Jeff Ross. He thoroughly educated my husband and I about our new Kia Sorento. He went above and beyond to find me exactly what I wanted and he did not make me wait 3 hours!! All was a little over and hour and I am a talker so that was great!! I appreciate his desire to help us and his friendliness. Thank you Jeff!! More

Car buying made easy! I've shopped at Waikem several times and the experience is always easy and pleasant. Thank you to Olivia for helping me with my most recent shopping e I've shopped at Waikem several times and the experience is always easy and pleasant. Thank you to Olivia for helping me with my most recent shopping experience! Great place and great people. More

Excellent service My husband & I recently purchased a used Focus from Waikem. Brian Harris helped us tremendously by not only searching inventory for a good vehicle for My husband & I recently purchased a used Focus from Waikem. Brian Harris helped us tremendously by not only searching inventory for a good vehicle for us, but by working with us in the best way possible. He was very patient and kind with us through the whole process. We highly recommend him & Waikem Kia for any new or used vehicle purchases! More

Excellent We recently worked with Josh Haney at Waikem Kia . He provided us with the utmost customer service and professionalism. We would strongly recommend W We recently worked with Josh Haney at Waikem Kia . He provided us with the utmost customer service and professionalism. We would strongly recommend Waikem when looking for your next vehicle. This is our second car from them and we couldn't be happier. More

Great Experience My husband and I recently bought a 2016 Kia Soul + at Waikem Kia in Massillon. We worked with Brian Harris, who we highly recommend. Brian was patien My husband and I recently bought a 2016 Kia Soul + at Waikem Kia in Massillon. We worked with Brian Harris, who we highly recommend. Brian was patient, courteous, and very knowledgable. Brian helped get us a great deal on our Kia and we will absolutely continue to work with Brian on any future purchases. I highly recommend Brian and the entire Waikem Kia group. More

Great Purchase Experience Purchased a great vehicle, a Kia Cadenza, from Waikem Kia. It was my first experience with the Waikem dealerships and with Kia. I couldn't have been Purchased a great vehicle, a Kia Cadenza, from Waikem Kia. It was my first experience with the Waikem dealerships and with Kia. I couldn't have been more impressed or felt more comfortable. My sales rep was Brian Harris. Brian was awesome to work with. He did a great job of educating me on the features of the car and the Waikem dealership. He was interested in developing the relationship with me right from the start. In my opinion, that's the way to engage people in the car buying process. I never felt like he was trying to push the car at me. If you are interested in this approach, then Brian is your guy. Thanks Brian. I also had the privilege of working with Wayne Ross, a Sales Manager at Waikem Kia. Another great person at this dealership. Wayne also worked hard to develop a relationship with me in this process. He was honest from the start and worked with me so that the ultimate purchase was a win-win for both of us. His integrity and positive energy are contagious. Thanks Wayne. I wish to add that I also got to work with Justin in the Finance department and he did a phenomenal job of getting everything done in a timely manner when I was pressed for time. Yet another great individual at this dealership. Thanks Justin. More

great Gary Grant and Bob Mchue were very nice and extremely helpful. Will remember Waiken if and when needed in the future. This is the second Kia in the Gary Grant and Bob Mchue were very nice and extremely helpful. Will remember Waiken if and when needed in the future. This is the second Kia in the family. More

Excellent Customer Service!! Our sales rep, Brian Harris could not have been more professional, and helpful during our visit to Waikem Kia. When we ran into road blocks due to our Our sales rep, Brian Harris could not have been more professional, and helpful during our visit to Waikem Kia. When we ran into road blocks due to our situation, he easily hurdled them by pulling in other entities of his team to work collectively on a solution that solved our problem. We traded in our old, and drove away in a brand new Kia! My wife is thrilled, and my family is traveling safely anywhere we go! Thanks again to Brain Harris and the Waikem Kia team for our wonderful experience! More

First time SUV owners We had a referral from another family member who had purchased a vehicle from Waikem. After making a decision on a SUV we were so satisfied with Waik We had a referral from another family member who had purchased a vehicle from Waikem. After making a decision on a SUV we were so satisfied with Waikem in the way they handled our trade in & found the SUV, of our choice, in a matter of 4 business days. The Waikem dealership staff was professional & put you first to reach satisfaction. More