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Diehl Kia of Massillon
Massillon, OH
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
February 28, 2024
Their is a charge to see what is covered on my car warranty, to see why my maintenance light came on. warranty, to see why my maintenance light came on. More
by aleonardwashington
Verified Customer
February 28, 2024
Very friendly staff! My salesman was wonderful! I would recommend Daniel Hewitt to anyone wanting to buy a car My salesman was wonderful! I would recommend Daniel Hewitt to anyone wanting to buy a car More
by jodie.walton
February 28, 2024
Customer service is the best . A associates are great Lexie at the front desk is great.A great dealership Thank You A associates are great Lexie at the front desk is great.A great dealership Thank You More
by mcinnes1942
Employees Worked With
February 28, 2024
I received great service . your staff inside and in the the garage very helpful. They finished faster than I expected!! your staff inside and in the the garage very helpful. They finished faster than I expected!! More
by erwhite1750
Employees Worked With
February 28, 2024
Molly was very professional and personable. She explained the work that needed done to my car and answered all of my questions. The repair was completed sooner than expected and she made sure She explained the work that needed done to my car and answered all of my questions. The repair was completed sooner than expected and she made sure my wife and I were provided a shuttle to our home. More
by TEDDYBURTON1962
Employees Worked With
Molly
February 25, 2024
i had a very bad experience with the service dept in September. had David from Diehl not called me to apologize, i never would have stepped inside Diehl again. as to my oil change, wait time for an app September. had David from Diehl not called me to apologize, i never would have stepped inside Diehl again. as to my oil change, wait time for an appointment was greatly improved. also, Lexie in the service department was very helpful & answered all my questions. one other point, wife was in for oil change recently on her Hyundia. she spent two hours there & they tried to push service on her that she knew she didn't need. she told me, she Doesn't want to go back . More
by GOLFMAN90S
Employees Worked With
Lexie Reiman
February 25, 2024
Great service as always. Everyone is always friendly and very helpful. Wouldn't trust anyone else with my vehicle. Everyone is always friendly and very helpful. Wouldn't trust anyone else with my vehicle. More
by theresahayes5270
Employees Worked With
February 25, 2024
I always leave pleased. This dealership takes good care of car and my family. I'll always come back. This dealership takes good care of car and my family. I'll always come back. More
by SWILSON8734
February 24, 2024
Great service with excellent customer service representative. (Lexi). She was very thorough and explained everything ( time/ cost ) . representative. (Lexi). She was very thorough and explained everything ( time/ cost ) . More
by Curt
Employees Worked With
