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Diehl Kia of Massillon

Massillon, OH

4.4
415 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 415 reviews

March 29, 2024

My experience with Diehl Kia of Massillon has mainly been with the service department. The personnel are pleasant and responsive, attentive to the specifics of what my vehicles need, professionally focused, More

by Timrudell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names
March 29, 2024

Quick and easy and very polite, explained service and answered questions. Thanks Diehl Kia of Massillon More

by dlramsey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Best experience I had at a dealership in a long time. Will definitely go back More

by timgeracia13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

My car was taken right away, my wait time was minimal, and everyone was very courteous More

by nanspi40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Great customer service! Fast cuswevice and great communication throughout the entire process. Thanks Diel Kia of Massillon! More

by meagansalyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Jared and Tony were the best made it very easy to buy my Sportage hybrid Thank You More

by scasimir
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jared Ady and Tony Ivery
March 28, 2024

Too expensive for an oil change, not worth coming in anymore I’ll go elsewhere More

by cjezips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
March 28, 2024

They are nothing like Waliem, And I will never Buy Another Vehicle from there. They really do Senior Citizens Bad. I've Brought 5 Cars from there and I'm truly Disappointed ☹️ Diehls won't last unless More

by pattyjono1005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

pattyjono1005 responded

They are nothing like Walkem, and I will never Buy another Vehicle from them. They really do Senior Citizens Bad. I've Bought 5 Cars from there and I'm truly Disappointed ☹️Diehls won't last unless you get Better People and Better Attitude. Nobody Owes you nothing us Customer is what takes care of Y'all Family's. Get a Life there's no Good Luck in mistreating Seniors. Read the Bible and Pray for your Business . By the way Thanks for Cheating me out of a Tire👎

March 27, 2024

Upfront, supportive, realistic, honest, non-intimidating, intelligent, professional, prompt, productive, genuine, courteous, reliable, respectful and patient. More

by snoop6083
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
March 27, 2024

Everyone was very polite and helpful. Not a long wait time was in and out in less than an hour. More

by sainlora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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