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Diehl Kia of Massillon
Massillon, OH
412 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
Verified Customer
November 12, 2024
Great transaction. It didn’t take too long from start to finish, and got a good deal It didn’t take too long from start to finish, and got a good deal More
by willsidney341
Employees Worked With
November 11, 2024
I hate surveys. I asked you to stop sending them to me, yet you continue to ignore me. So anytime you send me a survey, you will get a 1 star rating. Service was goo I asked you to stop sending them to me, yet you continue to ignore me. So anytime you send me a survey, you will get a 1 star rating. Service was good. But I will never buy another car from you because I ended up getting screwed with a $3000 “finders fee” if I wouldn’t have needed the car so badly at the time I would have walked out. So now you will never sell me or my family another car. I hope that $3000 was worth it to you. Between my wife, kids and myself, you will be missing out on 8-10 cars. Enjoy that $3000. More
by dukemarmet
Employees Worked With
November 10, 2024
Great and thorough beyond professional experience for my daughter, grandson, and I with a great deal and purchase price! daughter, grandson, and I with a great deal and purchase price! More
by smray.dill
Employees Worked With
November 09, 2024
Molly is always so friendly and efficient, she takes great care of me!! She's the best! great care of me!! She's the best! More
by EDANDRAY
November 08, 2024
They are very friendly and knowledgeable and no high pressure just the facts love my new KIA will be back again when the time is ready pressure just the facts love my new KIA will be back again when the time is ready More
by Mckbulldogs68
Employees Worked With
November 08, 2024
I hope you do something done if the car is burning oil. if I knew that I would have never bought the car the service department was very good thank you if I knew that I would have never bought the car the service department was very good thank you More
by kmn1132
November 08, 2024
I had a good experience with the recall on my kia soul for HECU's electrical issues. for HECU's electrical issues. More
by aleonardwashington
November 07, 2024
I’ll be honest. I had difficulties with your dealership a year ago this same time of year. I chalk it up to transition pains. My recent experience couldn’t have been I had difficulties with your dealership a year ago this same time of year. I chalk it up to transition pains. My recent experience couldn’t have been more different. Attentive. Responsive. Delivered on time. Staff friendly and helpful. What a difference! More
by calguire
Employees Worked With
Molly Regula
