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Diehl Kia of Massillon

Massillon, OH

4.4
415 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 415 reviews

May 24, 2024

The folks here are always courteous and professional. Service is performed promptly and they are very thorough. More

by robinmejia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan
May 23, 2024

The only service department I trust! Friendly advisors, service is always done right and in a timely manner and fair pricing. Highly recommend! More

by oliviagehring
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Moorhead, Lexie Reiman, Molly Regula
May 23, 2024

Didn't fix one of the main problems. Poor follow up with customer.any attempts made to call them with no call back. More

by jessanotherday
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Donnie Gutherie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service managers
May 21, 2024

Good service. Or hard to get appointment. Service people keep you updated on your car. More

by Pdeuts204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

The Team was excellent ,Ron showed us SUV’s and found us what we wanted and that could work with are buget! Ron worked his tail off to make it happen, came in on his day off thanks Ron and thank you to the More

by georgecimbalos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RON BRUNTY 10 Stars
May 20, 2024

Cordale was our salesman, and he did a fine job and made our experience fun and interesting. He explained all the features of our new Sportage so that even an older person such as me could understand. I wou More

by bmurphy163
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cordale Walls
May 18, 2024

Good services got in check in in quickly. And the time I waited for service did not exceed what they told me More

by Yaelsnyder75
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Molly regula
May 18, 2024

Everyone there was very nice and did a great job on my car. Would recommend. More

by joni.webster58
Recommend Dealer
Yes
Employees Worked With
Service department.
May 18, 2024

They did a xxxxty job didn’t put battery back in car left windows down left fuse box out of truck electric worked when it went in now nothing I won’t ever bring a vehicle there or buy from you guys ever More

by burgess.larry3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Beyond my expectations , over the top , exceptional treatment, fast service, financial services expedite! Couldn’t ask for more of a pleasant experience More

by boneyfingers47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Gervasi
May 18, 2024 -

boneyfingers47 responded

Highly recommend this dealership! Everything & everyone was over the top! Best experience I have ever had, bought cars for. 55. Years!

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