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Diehl Kia of Massillon
Massillon, OH
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
August 01, 2024
They are always professional and polite, always give me a explanation of the work done explanation of the work done More
by jfmsgma
Verified CustomerEmployees Worked With
August 01, 2024
Very happy with every aspect of dealing with service. . the young lady that was my rep. Was very nice. I use a walker. When my car was finished, she had it delivered it so that I did not need to walk f . the young lady that was my rep. Was very nice. I use a walker. When my car was finished, she had it delivered it so that I did not need to walk far. Much appreciated! More
by emp1946
Employees Worked With
July 06, 2024
I have used this facility for many years and always had great service. This visit was no different. In and out under estimated time. Glad to see nothing changed with the new ownership. great service. This visit was no different. In and out under estimated time. Glad to see nothing changed with the new ownership. More
by tomalford
Employees Worked With
July 04, 2024
We are very happy with Diehl Kia, Daniel and Wesley were very courteous and professional , they truly cared about making our purchase a very easy and pleasant experience. very courteous and professional , they truly cared about making our purchase a very easy and pleasant experience. More
by mromine
Employees Worked With
Daniel Hewitt
June 29, 2024
Very good service all the staff are very helpful wait time is very good very happy with the dealership time is very good very happy with the dealership More
by mikevettenut
Employees Worked With
June 29, 2024
I was told I need a new motor for our 19 forte with 87 thousand miles on it, I do not believe this to be true. Your service department offered no proof of it. We will not return to you and we will never b thousand miles on it, I do not believe this to be true. Your service department offered no proof of it. We will not return to you and we will never buy another Kia. More
by ts357bo
Employees Worked With
Molly
June 22, 2024
Fantastic customer service, i’ve gotten my last three cars from them! They do a terrific job! cars from them! They do a terrific job! More
by qemurray
June 19, 2024
Evidently the customer doesn’t come first. Brought our Kia in for a recall and whoever drove my vehicle scuffed up the panel when getting in and out. The manager came out to talk to us and he Brought our Kia in for a recall and whoever drove my vehicle scuffed up the panel when getting in and out. The manager came out to talk to us and he told us we should have taken it somewhere else to have it worked on and we told him that the vehicle was in for a recall and we didn’t have a choice. He could care less. He thought we were ridiculous for complaining about that. I told him my car is paid for and we take very good care of our vehicles and that I don’t want to have a car payment that’s why we are a little fussy when it comes to taking care of our vehicles. Again he absolutely didn’t care. It’s too bad we couldn’t have taken care of the recall ourselves. We would NEVER recommend your dealership to anyone! More
by beetlebg
Employees Worked With
Manager of service department
