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Diehl Kia of Massillon
Massillon, OH
413 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 413 reviews
August 17, 2024
I arrived too early and they took me on, were fast, courteous and gave me a free car wash coupon! courteous and gave me a free car wash coupon! More
by mpusateri
Verified CustomerEmployees Worked With
August 15, 2024
Great experience. They were able to schedule my recalls, oil change and tire replacement all at the same time. One stop shop. Thanks again. They were able to schedule my recalls, oil change and tire replacement all at the same time. One stop shop. Thanks again. More
by joshpiccin
Employees Worked With
Lexie
August 13, 2024
I was there for an oil change and they told me that I needed a filter. They told me a price that she said included everything. Go to pay and it is more, I questioned it. She just walked away from me. I w needed a filter. They told me a price that she said included everything. Go to pay and it is more, I questioned it. She just walked away from me. I will never bring my car to Diehl unless it is a recall. More
by cynthia.welker
Employees Worked With
I don’t know
August 07, 2024
Great service as always from here highly recommended if in the need of a new car in the need of a new car More
by djaxx82
August 07, 2024
Always friendly and pleasant! Especially Molly and Lexie!! The mechanic actually sent me a video of him with my car on the lift and showing me what he was working on and recommend Especially Molly and Lexie!! The mechanic actually sent me a video of him with my car on the lift and showing me what he was working on and recommend. More
by BROBERTS0511
Employees Worked With
August 07, 2024
always great customer service and polite service associates, always explain service that is needed and why it is needed. Never forcing service not needed. wait time could be some faster than an hour associates, always explain service that is needed and why it is needed. Never forcing service not needed. wait time could be some faster than an hour at times. but then they maybe are understaffed like most are during such economic times More
by dewey07
Employees Worked With
Molly Regula, Ryan Moorhead
August 06, 2024
Great experience. Worked hard to get me into the car I wanted at a fair price. Worked hard to get me into the car I wanted at a fair price. More
by ctolin
August 06, 2024
Great experience when buying our Sportage. Waited an extra hour when the tire was fixed because of the company not getting back with service on the warranty! Waited an extra hour when the tire was fixed because of the company not getting back with service on the warranty! More
by orsinir
