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Diehl Kia of Massillon

Massillon, OH

4.4
410 Reviews
Diehl Kia of Massillon is a new and used car dealership located in Massillon, OH. We sell new Kia vehicles and used cars, used SUVs, used trucks and used vans. Diehl Kia is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles
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3750 Lincoln Way E

Massillon, OH

44646

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Showing 410 reviews

November 19, 2024

If I didn’t pre pay for my oil change I wouldn’t come back… I will never by a car from this company again! More

by obie06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

If you have a question they call you back and take care of of the situation. More

by dks1122
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Laria
November 17, 2024

Extremely accommodating. Sales person was very helpful. Took forever to get car washed and ready though. More

by jcoyne5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
November 15, 2024

My service representative did a great job of explaining the service I as given and also answered some questions I had asked. More

by Presl828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The girls that meet you when you arrive have always been great. The work on my vehicles have not been the greatest. Always have to come back because of something the technician did or the new part didn’t wo More

by jennalyn1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I dealt with Jaime Lowe in the service department. She is one of the best service reps I have dealt with. All work was done perfect. More

by Pdhopkins442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lowe
November 13, 2024

Very kind and curious help to under your problem and give you the best service More

by cbvalfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Service was prompt and friendly. Information was shared about upcoming service requirements with easy-to-understand details. More

by mwlaamiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Regula
November 12, 2024

Great transaction. It didn’t take too long from start to finish, and got a good deal More

by willsidney341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I hate surveys. I asked you to stop sending them to me, yet you continue to ignore me. So anytime you send me a survey, you will get a 1 star rating. Service was goo More

by dukemarmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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