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Diehl Kia of Hermitage

Hermitage, PA

4.6
533 Reviews
Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

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533 Reviews of Diehl Kia of Hermitage

June 06, 2024

Leased Kia Sorento. There was a lot of inventory to choose from. Geoff in sales was good. Colleen in finance was very helpful and quick. More

by thurbs79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson, Colleen Swartz
Report | Print
Jun 08, 2024 -

Diehl Kia of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

June 06, 2024

quick,friendly service. I service representative was very helpful. She was friendly and answered all questions. More

by Netlyn1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dorus
Report | Print
Jun 08, 2024 -

Diehl Kia of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

June 06, 2024

I took my vehicle in for a recall for a knock sensor and have had nothing but problems every since. Funny thing is I never had a single problem prior to the recall. I am taking my vehicle to a different gar More

by C.TAVERNIA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Dorus
Report | Print
Jun 08, 2024 -

Diehl Kia of Hermitage responded

Hello, Thank you for leaving a review of your time with our service department. I am glad we took care of your recall and disappointed to hear you are having problems. Please feel free to give us a call and we will be happy to look at the vehicle and find out what is occurring, we would never want anything but you and your family safe and satisfied. Please feel free to give me a call at 724-347-7702. Respectfully, Joe Pantone General Manager

June 05, 2024

Great experience. Excellent communication. Top notch dealer and employees. Thank you for everything. We appreciate your service. More

by nrecamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson, Colleen Swartz
Report | Print
Jun 08, 2024 -

Diehl Kia of Hermitage responded

Hello, Thank you for taking the time to leave us such a great review. Thanks to good customers like you we can continue to improve! Please keep us in mind for all your vehicles needs! At Your Service, Joe Pantone General Manager

June 04, 2024

Everyone was extremely courteous. The service department was speedy and Erica at the front is a gem More

by TRACEYHUTCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice lady in service department with beautiful hair
Report | Print
Jun 05, 2024 -

Diehl Kia of Hermitage responded

Tracey, Thank you for taking the time to share how your time with our service department went. It is thanks to great customers like you that we can continue to improve. Please keep us in mind for all your vehicles needs. At Your Service, Joe Pantone General Manager

June 02, 2024

Excellent customer service! From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look More

by DENISESYBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Swartz
Report | Print
Jun 04, 2024 -

Diehl Kia of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

June 02, 2024

Cam was a great salesperson! Highly recommend!! Very knowledgeable and well spoken! As well as courteous! More

by kjsturrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Thornton, Colleen Swartz
Report | Print
Jun 04, 2024 -

Diehl Kia of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

June 01, 2024

The dealership is often hard to get ahold of. I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditi More

by Triston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Cattrell
Report | Print
May 31, 2024

People were nice, helpful , and responsive. Service was pretty speedy and I didn't wait long. More

by gwu0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter, Colleen Swartz, Angela Cattrell
Report | Print
Jun 04, 2024 -

Diehl Kia of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

May 31, 2024

Very clean and professional. Quick answer all my questions. Waiting area was clean as well More

by jeanphillipsgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kam Thornton, Angela Cattrell
Report | Print
Jun 04, 2024 -

Diehl Kia of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

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