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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
385 Reviews

385 Reviews of Diehl Hyundai of Massillon - Service Center

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December 30, 2024

You guys left all the bolts loose falling out in all the coil packs on my wife's car then charged me well over 100 $ for it I'm a local business owner and not happy I will never bring or recommend another v More

by hondarider85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
December 28, 2024

Great experience getting the oil changed. In and out in under an hour. The only reason I didn’t give 5 stars was because they didn’t reset the oil change indicator. More

by Gmagpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
December 27, 2024

Prompt, courteous service. They got us in and out in no time. We had a defective battery in our new Tucson and it was immediately replaced More

by goaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
December 27, 2024

Just had oil change and tire rotation. Everything went well. Tire rotation i thought was expensive but everything is More

by Don't have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service dept. And I don't remember her name but she was great
December 27, 2024

I went for a basic oil change which was fine. but I literally felt like I was being upsold on every single thing the entire process! Very pushy sales-pitchy and I was put off by that. More

by dinnifarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Great dealership, called for oil change and tire rotation and did it next day Will bring other car tgere More

by DURALON
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

They are dependable and always get u in right away. The people are really nice also More

by NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Friendly on phone, easy to schedule with, accommodating and helpful. I feel they did a good job resolving my service needs. More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Siara Lamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

The staff are friendly and knowledgeable. The only issue I have encountered is conflicting information between manufacturer and dealer recommended planned maintenance schedule for my model. More

by reichers98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Johnsoon
December 20, 2024

Got in and out in the time frame promised by the Service Advisor. Advisor was very helpful. More

by mdbajornas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gogerty
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