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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.5
137 Reviews

137 Reviews of Diehl Hyundai of Massillon - Service Center

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June 06, 2024

Took our vehicle land for a diagnostic and got it back quickly, and they even gave us a rental car to use. More

by jdudley75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Kept me informed all thru process. Also, kept me informed on costs and services. Thanks More

by annlanham
Recommend Dealer
Yes
Employees Worked With
Christopher
June 02, 2024

They had prompt service. They were kind. The car runs nicely. They checked up after. More

by Camrynnbickel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I had no problems everyone was very helpful and I was out of there in about an hour for an oil change More

by tulip594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
June 01, 2024

I have always had good service here. Apparently, that continues now that Diehl has bought the place. Very good customer service and helpful personnel. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
June 01, 2024

They were very helpful in getting me an appointment for both of my cars, and getting the work done in a reasonable amount of time. More

by R.remo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wright
June 01, 2024

Prompt service, friendly personnel, accommodating when I needed a ride. Close to home and convenient More

by marreb98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Service department has terrible customer service! They could care less how long they have your car and how long you are without a car. They wouldn’t return any if my calls , they only way I could get More

by Shellycantera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All especially chris
May 31, 2024

Service was performed in a timely fashion. I was very pleased with the overall process. More

by ldematte@neo.rr.com
Recommend Dealer
Yes
Employees Worked With
The service department was very efficient and informative.
May 31, 2024

This dealership has treated me with the upmost respect every time I have been there. They are really great in my book and I recommend them to all my friends and family and people I meet in the stores !!!! More

by andersondewayne46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Robert are great !!!!!
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